Nhân viên Phòng đào tạo - Learning Experience Officer


1 người

Không yêu cầu

Thoả thuận

Toàn thời gian

Không yêu cầu

Hà Nội


1. EFL Supporting Tasks

· Test schedule

- To produce test schedule regularly according to the class situation


- To carefully check the information on the class situation report to

ensure test schedule is correct (in the case of cancelled lessons or otherwise)

- To provide teachers and customer service officers (CSOs) with a copy of

the test schedule

- To give notice to the teachers of upcoming tests

- To inform teachers and CSOs of any changes to the test schedule as a

result of cancelled classes or otherwise

- To ensure teachers and interns have been correctly schedule to

administer tests (as below)

· Test pack preparation

- To prepare end of course tests for all groups: two papers – Reading &

Writing, Listening & Speaking

- To ensure enough copies of each paper are provided in each pack

- To ensure an answer key is provided in each pack

- To ensure a student sign-in sheet is provided in each pack

- To ensure correct and operational CD is present in each Listening test


- To correctly label each test pack

- To handover all prepared test pack to CSOs

- To ensure teachers receive completed test packs to be marked

- To ensure the timely return of marked test papers

Test results

- To input test results onto individual student’s reports

- To provide CSOs with a copy of test results


- To send report templates to teachers as soon as possible before end of

course date (on server or by email)

- To ensure return of completed templates as soon as possible before end

of course date

- To input attendance result on each report according to information

provided by CSOs

- To print out all student reports

- To ensure all student reports are signed by teachers


- To input test and attendance results

- To check and print out all student certificates

Other Duties

- Taking good care of the Teacher’s room

- Perform other duties designated by the Line Manager.

- To be trained in other aspects of the position of EFL Officer and EFL

Material Officer

- Perform other administrative duties assigned by the EFL support Team

Leader if required.

2. TA Supervision tasks:

• Supervise TA on weekends to ensure TAs come to work on time and support them to handle difficult problems

• Scheduling TAs’ schedule and checking their timesheet exactly.

• Call to parents monthly to inform them about students’ studying progress

• Follow up with all TAs monthly and strictly to make sure they fill in all information about students’ studying in class

• Training TAs to call parents (if needed)

• TA training: work with Academic Coordinator and EFL Supervisor to conduct TA training to make sure we deliver the best service.

• Work with Academic Coordinator and EC Supervisor to get teachers’ feedback about TAs and solve them.

• Cover for sick or late Teaching Assistance (if needed)

• Assist EFL Supervisor, when requested

3.Administration Tasks

● Performing administrative duties to support the operations of the office

- Managing the tea-ladies and securities guards

- Purchasing refreshment and cleaning materials for centre’s usage

- Managing the equipments and teaching materials


- Vietnamese national 

- Holder of Bachelor’s degree (preferably in English Language)

- Proactive, result driven, organized and detail-oriented

- Ability to work independently as well as in a team environment

- Excellent written and verbal communication skills, both in English and Vietnamese 

- Computer literacy – MS office applications (Word, Excel, PowerPoint, Outlook)


- Health care scheme .
- Training opportunities .
- Educational sponsorship.

Ngành nghề

Giáo dục / Đào tạo

Kỹ năng

Kỹ năng giao tiếp Kỹ năng lắng nghe Tiếng Anh giao tiếp
Việc làm cùng công ty

IT support Officer

Hà Nội

Thoả thuận

Nhân viên Tư vấn Giáo dục (Thu nhập hấp dẫn)

Hà Nội, Bắc Ninh, Quảng Ninh

10-20 triệu

Nhân viên Chăm sóc Khách hàng

Hà Nội

6-20 triệu