Nhân Viên Chăm Sóc Khách Hàng Tiếng Anh (App Booking) - Thu Nhập 12 Triệu/Tháng
Thông tin
9.5 - 12 triệu
7 người
Toàn thời gian
Nhân viên
Không yêu cầu
Dưới 1 năm
Địa điểm làm việc
Mô tả công việc
- Performing day-to-day operational activities in customer service of call center
- Giving excellent services to customers
- Receive calls from customers and respond to all incoming inquiries by phone/Email/Chat/App
- Open for ideas and innovative solutions to enhance team productivities
- Achieve daily/monthly performance targets defined by the project
Yêu cầu ứng viên
- University/Colleges required
- Age: 20 to 30 years old
- Fluent in English both written and spoken (Preferably with TOEIC 500)
- 6 months minimum experience in customer service, receptionist, tour guide v..v
- Experience in a call center/contact center, travel industry is a plus
- Willing to work on weekend, national holidays, overtime if needed
- Willing to work under shifting mode (Night shift including)
- Able to work under pressure and in a large team
- Always bring positive attitude within colleagues and towards customers
- Discipline, honest, critical and high initiative
Quyền lợi được hưởng
- Salary: 9.500.000 – 12.000.000 gross (Basic salary + allowance + KPIs)
- Working in the environment of a multinational corporation, with customers being the leading foreign companies in the field
- Promotion opportunities
- Periodical bonus:13th-month salary
- Position promotion, salary increase: once/year
- Insurances followed Vietnamese Labor Law
- Bonuses, gifts for Holidays
- Activities: Birthday party, Employee engagement activities
Thời gian làm việc
- Rotating shifts from 6:00 - 21:00, night shift from 21:00 - 6:00 (5-6 night shift/month)
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