Sales Manager - Vĩnh Long

28/04/2021

1 người

1 năm

Thoả thuận

Toàn thời gian

Không yêu cầu

Số 146, Đường Nguyễn Đình Chiểu, Phường 06, Quận 3, Thành phố Hồ Chí Minh, Việt Nam

MÔ TẢ CÔNG VIỆC

1. Planning

- Plan and work with Regional Centre Director for weekly, monthly quarterly and yearly activities to drive sales and re-sales

- Plan for monthly, quarterly, yearly to train/coach staff in department

2. New sales management

- Weekly and monthly sales and re-sales planning

- Monitor sales and re-sales performance daily

- Monitor conversion rate (visitors – placement tests- sales) daily

- Follow up bookings daily

- Review sales and re-sales performance weekly and set plans for the upcoming week(s)

- Cooperate with other training centres to maximize sales and re-sales for the company

- Monitor telesales activities at centre

3. Customer satisfaction

- Customer service

- Monitor sales and care team in their customer care tasks to make sure the services are professional

- Handle customers’ feedbacks/complaints

- Verify customers requests relating to saving fee, class transfer, refund, etc

- Verify special offer or discounts

- Propose events, activities for centre when necessary

- Support in events organized/planned by the company

- Coaching and training

- Conduct Workshop/Training for sales and care team

- Sales and Care development

4. Centre Operation

- Observe/ monitor to make sure EP’s performance is accurate and professional

- Monitor to make sure EP follow policies, procedures, instructions, internal regulations and standards

- Check ERP system to make sure every process is applied correctly

- Arrange staff working schedule

5. School contract

- Visit school to build relationship

- Monitor school contract to make sure deliver good service to the students

- Follow up payment at school

6. Marketing

- Local MRK

- Prepare and organize all local marketing event at centre

- ELT activities

- Support all ELT activities at centre

7. Reporting

- Complete reports: weekly, monthly or as required

- Verify weekly monthly new sales and re-sales report

- Verify Non-standard Working Hours Report

- Check Unearned Revenue Reports and take immediate action for any “Outstanding Payment” cases

- Corporate report

- Verify weekly and monthly ILA account report

8. Regional Centre Director’s Delegation

- Support Regional Centre Director in centre performance financial KPIs: new sales, revenue

- Support Regional Centre Director in cost control: utilities, paper, stationery, resources

- Work with HO departments and training centres, when necessary

- Work with local authorities, landlord, schools, clients, when necessary

9. Account management

- Assign account to EP

- Monitor all account at the centre to ensure good service

- Manage account lost of each EP

- Transfer account on time if any issue happened

YÊU CẦU ỨNG VIÊN

- University degree

- Experience in working in administration and customer services. Sales experience is preferable

- At least one year experience in supervision position

- Good leadership and management skills

- Good analysis & problem solving skill

- Be able to well manage and organise the job

- Be careful and details

- Training, delegation & coaching skill

- Basic knowledge in finance

- Good communication skills both in English and Vietnamese

- Good MS Office skills (Word, Excel, Access…)

Other requirements: 

- Be able to work on shift

- Be able to travel to other centres as request

QUYỀN LỢI ĐƯỢC HƯỞNG

- Attractive base salary for candidates who are willing to relocate to Vĩnh Long for 1-2 years

- Competitive salary + Sales bonus + Reward programme

- Premium Health Care Insurance

- Up to 90% discount for learning English at ILA for employee and family

- Professional working environment with more than 20 years of operations

- On-going professional development & training programmes

- Support from an experienced and dedicated management team

- Many engagement events throughout the year


Ngành nghề

Kinh doanh / Bán hàng Giáo dục / Đào tạo Quản lý điều hành
Vị trí Sales Manager - Vĩnh Long tuyển dụng bởi công ty Trung Tâm Anh Ngữ ILA tại Hồ Chí Minh, Vĩnh Long với mức lương Thoả thuận yêu cầu hình thức làm việc Toàn thời gian. Bạn có thể tham khảo thêm các vị trí tuyển dụng Sales Manager tại Hồ Chí Minh, Vĩnh Long khác trên kênh tuyển dụng việc làm topcv.
Việc làm cùng công ty

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