CÔNG TY TNHH MARATHON EDUCATION

As a Product Owner, you will be working closely with internal teams including sales, marketing, operations, and data to nurture prospects and leads through the acquisition funnel, as well as maximize revenue through improving conversion rate and managing revenue operations.

● Establishing workflows and standards or entering data in the CRM

● Spotting ways to improve the usage of the CRM through automating basic everyday tasks

● Analyzing the marketing reports to determine what kind of customer trends the business should respond to

● Work with engineers and data to integrate CRM product with other internal products such as billing system, accounting system, website, etc.

● Analyzing the marketing reports to determine what kind of customer trends the business should respond to

● Writing training manuals and teaching staff on how to use the CRM

● Troubleshooting user or software errors that inhibit the efficiency of the interaction between people and technology

● Meeting with teams to help them analyze business trends

2+ year of experience working with CRM software

● Ability to help figure out how to better integrate the CRM with internal legacy platforms

● The skill to resolve technical CRM issues, including responding to customization requests

● Collaboration and patience to serve as the bridge between marketing and sales

● Strong writing skills to communicate with internal partners or even to write technical training manuals for end-users

● Attention to detail, to manage the integrity of the CRM data

● Ability to discern meaning from patterns and spot trends from data

● Good problem-solving abilities and excellent communication

● Prior experience at a start-up / fast-growing environment

● Experience in HubSpot is a plus

● Proficient at English

Directly participate in the company's strategic product development.

● Training and development orientation.

● Working with the young and dynamic Technical Team.

● Flexible working time