Chuyên Viên Vận Hành Hệ Thống Công Nghệ Thông Tin - IT Operation - Hà Nội

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3 năm

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Toàn thời gian

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Hà Nội: Tòa tháp 89 Láng Hạ, Đống Đa, Hà Nội


  • System configuration: Change system configuration according to Business request
  • Level 2 support following to committed service catalogs and SLA
  • Troubleshoot and resolve issues within a timely manner against SLA requirements
  • Cooperate with vendor and other internal IT team for install system/deploy system, investigate when issue occur and issue solving
  • Monitor system performance in order to keep system avalaible and stable
  • Actively raise innovation and automation idea to reduce manual work, improve the effectiveness of the operation activity
  • Consult and support Dev and SA to analyze impact for changes in system, in order to keep system in good performance and stable
  • Recover system in disaster cases, update patches regularly as agreed periodical
  • Clone Production environment for Test, and Training environments
  • Provide technical advice, support to the Support Teams and customer
  • Communicate issues, solutions and requirements to both technical and non-technical teams as required
  • Responsible for the performance, integrity and security of application
  • Keeping management informed of trouble spots in advance before major problems occur, and proposing cost-effective solutions
  • Work closely with the System Analyst and Development Teams to assist in Application related duties
  • Provide internal training, consultant, guidelines for other members in the department or team about capabilities of systems


1. Educational Qualifications: College / University graduate or higher majoring in IT.…

2. Relevant Knowledge/ Expertise: Have knowledge of IT in the field of Finance - Banking. 

3. Skills 

  • At least 3 year of experience in managing and operating CMS, CoreBank, CoreCard, LOS, Collection, COA, ... 
  • Have knowledge of one of the data management systems: MS SQL, Oracle, DB2, ...
  • Withstand working pressure, monitor the system and troubleshoot at any time to ensure the system works stably and continuously.
  • Ability to read and understand English documents specialized in engineering, Ability in English reading and writing (mandatory), and speaking, listening (preferable)
  • Honest, responsible and proactive at work.…​

4. Relevant Experience

  • UI/UX 
  • Web development
  • ETL tool


  • Competitive salary and bonus based on employees' performance and capability
  • Preferential loan for staff
  • Traing courses depending on job nature
  • Insurance under labor law + VPBank care insurance for individuals. Premium employees are entitled to insurance for their relatives
  • Annual leaves depending on job grade
  • Able to have annual travel allowance
  • Have opponunity to participate in many great events
  • Working under energisitic, friendly environment and good chances to develop your career
  • Working time with magnetism: magnetism 2 - creativity 7 (creativity 2 am Saturday / month)

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