Mô tả công việc
- To respond and ensure the customer enquiries and requests are addressed in a timely manner.
- To coordinate with sales team, other internal teams, suppliers to ensure the product quality and customers’ requirements are met.
- To handle customer complaints according to the Company procedures and service standard.
- To communicate with sales team and key vendors regarding the latest development of the customers and to maintain updated customer profile information.
- To proactively share among team members on new product / system knowledge and on lessons learnt from the mistakes to improve quality of the whole team.
- To assist and back up other team members and provide supports and report to Supervisor.
Yêu cầu ứng viên
- Bachelor’s degree.
- At least 02 working years. Experience in: Customer Service, Supply Chain, Merchandising, Procurement, Order Management... is preferable.
- Bilingual skills in English & Chinese (full professional proficiency).
- Understanding of applicable computer systems, such as Microsoft Office, Lotus Notes, and function specific software.
- Excellent customer service & presentation skills.
- Willing to work overtime (if any).
*** Working location: Lot E01, Trung Tam street, Long Hau Industrial Park, Can Giuoc, Long An (Shuttle buses are provided from all districts in HCMC)
Quyền lợi được hưởng
Cách thức ứng tuyển
Công việc này đã hết hạn ứng tuyển!
THÔNG TIN TUYỂN DỤNG
VIỆC LÀM LIÊN QUAN
Hotline CSKH: (024) 7107 9799
0862 69 19 29
Hết hạn nộp đơn