Chọn tìm kiếm nâng cao

Card Operation Specialist

Tòa nhà Phụ Nữ, số 20 Nguyễn Đăng Giai, P. Thảo Điền, Quận 2, TPHCM
Hạn nộp hồ sơ: 10/03/2021

Mô tả công việc

1. Work with departments, Card organizations and partner bank to solve complaints/inquiries and handle relevant tasks:

- Manage billing disputes (chargebacks) related to credit card.

- Interact with customers (cardholders & merchants), organizations and international networks to resolve billing mattes

- Contact with customer to resolve customer’s inquiries and concerns via all channel.

- Follow up card delivery status and send message to customers.

- Process payment invoices with partners.

- Make sure all requests from Customer are solved within SLA

- Follow-up the Cards System/Gateway implementation and get trained on it

- Provide Helpdesk support and resolve problems regarding system or hardware

- Other related duties requested by line manager

2. Participate company projects to develop of product, process and system

- Participate in system setting and testing

​- Participate in new or renew Company projects, CS procedures

Yêu cầu ứng viên

1. Experience

- 01 year experience in processing chargeback disputes of Card

- Have knowledge about Card operations, credit card system and processes


- Communication skills, good customer service

- Computer (Word/ Excel)

- Work well independently but must also work as part of a team

Quyền lợi được hưởng

  • 13th Salary Fixed and KPI Bonus 
  • PTI Health Care for personal
  • 24/7 Accidental Insurance
  • 100% Social Insurance
  • Meal + Phone Allowance
  • Yearly Medical Checkup
  • 15 Annual Leaves
  • Professional and Transparent Working Environment
  • Apply Latest Financial Technology in the World

Cách thức ứng tuyển

Ứng viên nộp hồ sơ trực tuyến bằng cách bấm Ứng tuyển ngay dưới đây.


Hạn nộp hồ sơ: 10/03/2021


Hình thức làm việc: Toàn thời gian
Số lượng cần tuyển: 1 người
Chức vụ: Nhân viên
Yêu cầu kinh nghiệm: 1 năm
Yêu cầu giới tính: Không yêu cầu
Địa điểm làm việc: Hồ Chí Minh


Đang tải việc làm liên quan...

Chia sẻ việc làm tới bạn bè

Khóa học dành cho bạn

Đăng tin tuyển dụng
Hỗ trợ nhà tuyển dụng

Hotline CSKH: (024) 7107 9799

0862 69 19 29

Skype: topcv_cskh