Claims Administration Specialist

 Job Responsibilities:

• Handle daily task such as: register Claims, check docs receiving, issue request letter...
• Handle more difficult task such as: create H&S accepted letter and PV, approve Major case.
• Communicate with customer/agent to instruct sufficient documents/ replaceable & eligible documents to submit for claim assessment
• Instruct/ remind CS/GA to receive valid claim docs
• Other admin work for section
• Handle daily task for Hotline.

Key Accountabilities:
            

• Clearly understand process
• Clearly understand valid claim documents to flexibly make acceptable judgment on this documents.
• Clearly understand product benefit
  

In addition to the requirements in lower grade:
       

• Product feature & policy wording
• Knowledge of System process
  
  

• Customer-oriented
• Team-work spirit
• Computer skills (Ms. Word, Excel)
• Willing to learn
• Communication
• Problem solving
• Teamwork
• University graduated
• 0 – 2 years of experience in Insurance industry
• Critical thinking
• English (equivalent to Intermediate level)
  
  
  

Công việc này đã hết hạn ứng tuyển!