Chọn tìm kiếm nâng cao

Collection Manager

Tầng 10, Số 21, Nguyễn Trung Ngạn, Phường Bến Nghé, Quận 1, Thành phố Hồ Chí Minh
Hạn nộp hồ sơ: 26/05/2021

Mô tả công việc

• Organize and manage collection network and processes.

• Manage and evaluate employee’s performance and provides guidance and feedback by on the company policies.

• Develop internal methodology, processes & procedures to maximize recoveries level and minimize operational risks.

• Manage and be responsible for financial result of collection activities

• Establishing a good rapport with the collection team/Planning/Strategy on forming strategies to be implemented and secure feedbacks and support each other to improve general performance.

• Conducting Weekly/ monthly projection on workload, headcount and performance on every working period.

• Checking and reviewing the DAILY Collection Performance Tracker, Productivity per group

• Discussing and strategizing with team on how to improve the collection performance and new strategies to be implemented to tide the gap.

• Conducting spot checking and reviewing of collector daily activities report, recording system specially those who are not meeting the minimum requirements per day and with poor collection performance.

• Conducting training for new hires and refresher course on collector in classroom training and actual cases.

• Ensuring all daily collector’s activities follow company policies and Collection code of conduct.

• Ensuring 100% coverage of cases allocated to collector

• Escalating any integrity issue or Fraud cases found to Collection Head/ Country Manager

• Motivating and driving the team to meet the targets set every month by proper coaching and guidance.

• Supporting in interviewing/evaluating qualified candidates for tele collectors/team leaders/supervisor when needed.

• Other tasks assigned

Yêu cầu ứng viên

• Proven collection track records and experiences on both banking and fintech experience (3 years fintech prefer, focus on telephone collection)

• Have previous experience on building up collection department from scratch.

• Familiar with KPI design, quality control and internal audit implementation.

• Strong leadership skills and wide personal network in collection field, able to recruit good staffs through personal network.

• Good English communication skills.

Quyền lợi được hưởng

• Salary negotiable 

• Quarterly salary review for adjustment; yearly performance review for promotion

• Opportunities for promotions and career development in a dynamic environment

Cách thức ứng tuyển

Ứng viên nộp hồ sơ trực tuyến bằng cách bấm Ứng tuyển ngay dưới đây.


Hạn nộp hồ sơ: 26/05/2021


Hình thức làm việc: Toàn thời gian
Số lượng cần tuyển: 1 người
Chức vụ: Nhân viên
Yêu cầu kinh nghiệm: 1 năm
Yêu cầu giới tính: Không yêu cầu
Địa điểm làm việc: Hồ Chí Minh


Đang tải việc làm liên quan...

Chia sẻ việc làm tới bạn bè

Khóa học dành cho bạn

Đăng tin tuyển dụng
Hỗ trợ nhà tuyển dụng

Hotline CSKH: (024) 7107 9799

0862 69 19 29

Skype: topcv_cskh