Mô tả công việc
We are looking for a passionate & dedicated Community Executive to work on Chip Community. The role will take responsibility to act as our brand’s face and voice and manage all community communications and solve seller’s problems while helping develop our highly regarded community.
- Responding to incoming seller inquiries via Facebook, Telegram from 10 pm to 6 am.
- Collaborating with internal teams to help resolve seller's reported issues.
- Identifying and assess the seller’s needs to achieve satisfaction.
- Building sustainable relationships of trust through open and interactive communication.
- Helping to improve existing seller experience workflows and processes.
- Monitoring & managing all inbound engagement on community pages
- Providing weekly reports/capture on community sentiment
- Assisting community team to successfully manage seller activities online and offline
- Helping other departments and teammates with other related ad hoc tasks as needed.
- Assisting cross-department teams in any projects that require community touchpoint
Yêu cầu ứng viên
- A “work hard, hustle hard” attitude
- Strong attention to detail and organizational skills
- Good written and oral communication skills, both in Vietnamese and English
- Customer-centricity and ability to work in diversified cultures and
- Good communication and presentation skills
- Ability to multitask, prioritize and manage time effectively
- Ability to work in a high-growth, fast-paced company with a workforce and partners spread across different countries
- Demonstrating project management skills, an entrepreneurial spirit, and process-driven work
- Have a good sense of community
- Fast learning, open for new & first-hand execution & experience
Honesty, Empathy, Patience, Reliability, Positive Thinking, Full of Energy, and Strong Ability to Represent Company Brand Value by your work lifestyle & professionalism
Quyền lợi được hưởng
- Competitive Salary
- 13th-month salary
- Private Healthcare Package
- Equal opportunity for everyone
- Exposure to advanced software and working environment embracing by top Silicon Valley companies
- Young, dynamic, and ego-free English-speaking working environment
Cách thức ứng tuyển
Ứng viên nộp hồ sơ trực tuyến bằng cách bấm Ứng tuyển ngay dưới đây.
Hết hạn nộp đơn
Kỹ năngTiếng Anh giao tiếp
THÔNG TIN TUYỂN DỤNG
VIỆC LÀM LIÊN QUAN
Hotline CSKH: (024) 7107 9799
0862 69 19 29