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Community Executive (Night Shift- Remote)

Remote - Làm việc từ xa
Hạn nộp hồ sơ: 29/10/2021

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Mô tả công việc

We are looking for a passionate & dedicated Community Executive to work on Chip Community. The role will take responsibility to act as our brand’s face and voice and manage all community communications and solve seller’s problems while helping develop our highly regarded community. 

Responsibilities:

  • Responding to incoming seller inquiries via Facebook, Telegram from 10 pm to 6 am.
  • Collaborating with internal teams to help resolve seller's reported issues.  
  • Identifying and assess the seller’s needs to achieve satisfaction.
  • Building sustainable relationships of trust through open and interactive communication.
  • Helping to improve existing seller experience workflows and processes.
  • Monitoring & managing all inbound engagement on community pages
  • Providing weekly reports/capture on community sentiment
  • Assisting community team to successfully manage seller activities online and offline
  • Helping other departments and teammates with other related ad hoc tasks as needed.
  • Assisting cross-department teams in any projects that require community touchpoint

Yêu cầu ứng viên

  • A “work hard, hustle hard” attitude
  • Strong attention to detail and organizational skills
  • Good written and oral communication skills, both in Vietnamese and English
  • Customer-centricity  and ability to  work in diversified cultures and  
  • Good communication and presentation skills
  • Ability to multitask, prioritize and manage time effectively
  • Ability to work in a high-growth, fast-paced company with a workforce and partners spread across different countries
  • Demonstrating project management skills, an entrepreneurial spirit, and process-driven work
  • Have a good sense of community
  • Fast learning, open for new & first-hand execution & experience

Must-have values:

Honesty, Empathy, Patience, Reliability, Positive Thinking, Full of Energy, and Strong Ability to Represent Company Brand Value by your work lifestyle & professionalism

Quyền lợi được hưởng

  • Competitive Salary
  • 13th-month salary
  • Private Healthcare Package
  • Equal opportunity for everyone
  • Exposure to advanced software and working environment embracing by top Silicon Valley companies
  • Young, dynamic, and ego-free English-speaking working environment

Cách thức ứng tuyển

Ứng viên nộp hồ sơ trực tuyến bằng cách bấm Ứng tuyển ngay dưới đây.

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THÔNG TIN TUYỂN DỤNG

Hình thức làm việc: Remote - Làm việc từ xa
Số lượng cần tuyển: 1 người
Chức vụ: Nhân viên
Yêu cầu kinh nghiệm: 1 năm
Yêu cầu giới tính: Không yêu cầu
Địa điểm làm việc: Hồ Chí Minh

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MIỄN PHÍ
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Hotline CSKH: (024) 7107 9799

0862 69 19 29

Skype: topcv_cskh