Community Manager / Customer Service Manager / Trưởng Phòng Chăm Sóc Khách Hàng

- Make sure the office center is run professionally with a friendly attitude

- Pro-actively look for opportunity to expand existing customer base, reach out to potential customers via company’s channels and negotiate contract to gain new customers

- Be the key point of contact for customers, provide professional consulting & friendly services about office setting up& workplace strategy as you walk customers to tour the center

- Prepare new office for customer to move-in, onboarding new customers to make sure they settle in happily, time-to-time check in to resolve quickly any issues coming up

- Making sure staffs deliver mails, send packages, answer phones, book and prepare meeting room, order offices supply as requested by customers

- Organize community event, develop partnership to bring in member perks

While the skills and experience you have gained in life and your career are important, we recruit based on attitude and behavior as these are what define our great performers. To be successful in this role, you should be:

- Customer-oriented to enjoy working with customers and solving their problems

- Sales qualifications are preferable: analytical skills, negotiation skills, closing skills, customers relationship development skills

- Enthusiastic to engage your staff and customers into a dynamic environment

- 5+ years working experience in services industry

- Good command of English, both verbal and (email) written skills

- Joining a team of young and enthusiastic people in a dynamic culture

- Starting salary from 12,000,000 to 15,000,000 VND/month plus 3,000,000 – 5,000,000 sales commission based on performance.

- Insurance as prescribed

- Company phone package and other company benefits.

People are the key factor behind our success, and are fundamental to our long-term growth. We are seeking driven people who has motivation to continually improve service. If you find yourself align with our mission, you are welcome to apply and to build a successful career with eSpace.