Chọn tìm kiếm nâng cao

Counter Associate

Zen Plaza, 54-56 Nguyen Trai, Distric 1, HCMC
Hạn nộp hồ sơ: 30/06/2017

Hết hạn nộp đơn

Mô tả công việc

o Own all Counter activities for the location.

o Issue documents (FCR, HBL, CBL, HAWB, D/O, Red Invoice) to customer upon receipt of payment

o Collect required shipping documents from customers and dispatch to Operations team

o Ensure payments received are updated in SAP

o Prepare Red Invoice reports and submit to Finance

o Support Customer Service teams, Operations team in customer query resolution and exception handling

o Maintain high service level and professionalism towards customers

Yêu cầu ứng viên

** Expectations from the Role

o Ensure smooth counter documentation operations at branch level

o To deliver a timely service to customers on a daily basis

o Make recommendations to improve customer satisfaction, response time and data quality

** KPI’s

o Ensure timely release of documents

o Accuracy in execution of all Counter activities

o Effective query resolution

** Required knowledge & Skills

o Graduated from college or university

o Good command of spoken and written English.

o Good communication skills and the ability to communicate confidently

o Customer-minded attitude is a must

o Good skill of computer

o Team player – Works together with others in the business unit to achieve results, fosters teamwork

Quyền lợi được hưởng

We Offer

• A chance to explore your opportunities in one of the world’s fastest growing logistics company. In Damco, we strive to create value for our customers through our global reach and local knowledge. We put our customers first, understand their business, and develop solutions to meet their unique needs by proactively driving improvements and collaborations with our customers.

• The means of developing yourself into a well-rounded professional and the scale and global scope it takes for you to achieve even your most ambitious career goals.
• A great career path, both for generalists and for specialists in a wide array of fields

Cách thức ứng tuyển

Công việc này đã hết hạn ứng tuyển!

Ngành nghề

Kinh doanh / Bán hàng


Hình thức làm việc: Toàn thời gian
Số lượng cần tuyển: Không giới hạn
Chức vụ: Nhân viên
Yêu cầu kinh nghiệm: Không yêu cầu
Yêu cầu giới tính: Không yêu cầu
Địa điểm làm việc: Hồ Chí Minh


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Company name: Damco Vietnam.

Damco is one of the world's leading third party logistics providers specialising in customised freight forwarding and supply chain solutions. The company has 11,300 employees in over 300 offices across 90 countries and representation in a further 30 countries. In 2012, the company had a net turnover of USD 3,3 billion, managed more than 2,7 million TEU of ocean freight and supply chain management volumes and air freighted more than 210,000 tonnes. Damco is part of Maersk Group.

Address: 4th Floor, Zen Building, 54-56 Nguyen Trai, dist. 1, HCMC


Trụ sở công ty: Zen Plaza, 54-56 Nguyen Trai, Distric 1, HCMC

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