Hết hạn nộp đơn
Mô tả công việc
o Own all Counter activities for the location.
o Issue documents (FCR, HBL, CBL, HAWB, D/O, Red Invoice) to customer upon receipt of payment
o Collect required shipping documents from customers and dispatch to Operations team
o Ensure payments received are updated in SAP
o Prepare Red Invoice reports and submit to Finance
o Support Customer Service teams, Operations team in customer query resolution and exception handling
o Maintain high service level and professionalism towards customers
Yêu cầu ứng viên
** Expectations from the Role
o Ensure smooth counter documentation operations at branch level
o To deliver a timely service to customers on a daily basis
o Make recommendations to improve customer satisfaction, response time and data quality
o Ensure timely release of documents
o Accuracy in execution of all Counter activities
o Effective query resolution
** Required knowledge & Skills
o Graduated from college or university
o Good command of spoken and written English.
o Good communication skills and the ability to communicate confidently
o Customer-minded attitude is a must
o Good skill of computer
o Team player – Works together with others in the business unit to achieve results, fosters teamwork
Quyền lợi được hưởng
• A chance to explore your opportunities in one of the world’s fastest growing logistics company. In Damco, we strive to create value for our customers through our global reach and local knowledge. We put our customers first, understand their business, and develop solutions to meet their unique needs by proactively driving improvements and collaborations with our customers.
Cách thức ứng tuyển
Công việc này đã hết hạn ứng tuyển!
Ngành nghềKinh doanh / Bán hàng
THÔNG TIN TUYỂN DỤNG
VIỆC LÀM LIÊN QUAN
GIỚI THIỆU CÔNG TY
Company name: Damco Vietnam.
Damco is one of the world's leading third party logistics providers specialising in customised freight forwarding and supply chain solutions. The company has 11,300 employees in over 300 offices across 90 countries and representation in a further 30 countries. In 2012, the company had a net turnover of USD 3,3 billion, managed more than 2,7 million TEU of ocean freight and supply chain management volumes and air freighted more than 210,000 tonnes. Damco is part of Maersk Group.
Address: 4th Floor, Zen Building, 54-56 Nguyen Trai, dist. 1, HCMC
Trụ sở công ty: Zen Plaza, 54-56 Nguyen Trai, Distric 1, HCMC
Hotline CSKH: (024) 7107 9799
0862 69 19 29