Chọn tìm kiếm nâng cao

Cửa Hàng Trưởng (Store Manager)

Quận 1, TP. Hồ Chí Minh
Hạn nộp hồ sơ: 31/10/2020

Hết hạn nộp đơn

Mô tả công việc

Manage all aspects of the store (images, products, employees, customer service…) in accordance with the commercial strategy approved by the Board of Directors and in image standards and services around the world.

Manage and distribute business goals to employees to achieve sales and profitability goals.

Control the cost and inventory shortage

Take on management role through effective communication and an awareness of employees growth

Ensure a high standard of consistent customer service through efficient employees training

Respond and solve customer problems immediately, professional manner and suitable with the regulations of the brands and company

Gather and provide customers feedback on products to management team

Take responsibility for employees performance, monitor and evaluate employees periodically to achieve business results

Responsible for developing and training the next team

Comply with the regulations, rules, policies, culture, core values, mission of the store and company

Other jobs as assigned by the Direct manager

1. P&L Management

  • Support Retail manager to plan to grow sales in the store 
  • Support Retail manager to develop an annual budget that keep track of all expected expenses and sales.

2. Sales management and sales service

  • Ensure that all customers are served properly
  • Cooperate with Retail manager to develop sales strategy based on market trends, sales goals and invemtory control.
  • Implement this strategy with a quality-oriented sales policy and customer service
  • Ensure that all sales teams fully understand the sales strategy and apply it
  • Ensure good after-sale services
  • Support the Retail Manager to prepare a sales budget every 6 months 

3. Operation

  • Check the staff’s cleaning, general display and uniform 
  • Inventory and control import and export of goods
  • Control stock and order.
  • Check out the promotions at the time of application and persistently disseminate to employees

4. Purchase

  • Execute a suitable purchasing strategy, based on the specifics of the store (demand, inventory, and sales goals) 

5. Inventory

  • Proactive inventory management to increase sales 
  • Always fully aware of the inventory of all product lines and report promptly to the Retail manager, predict product accumulation and shortages, and maintain as reasonable as possible.
  • Optimize in-store sales by ensuring inventory is available, and regularly rearranging goods in the store

6. Knowledge of goods and products

  • Train the sales team to develop the right sales skills 
  • Maintain an image of the store and the environment with the company that sets its standards of day-to-day operations
  • Ensure product knowledge and theme of season & year and responsible for training staff to understand product knowledge.
  • Develop a training plan and make recommendations to the Manager every year

7. Customer Service

  • Ensure that each member of the Sales Team provides an excellent service to each customer entering the store, consistent with the Brand's customer service standards. 
  • Sales growth through suitable services for all customers
  • Always be present and resolve internal problems at the store in case of a conflict

8. Team Management

  • Responsible for allocating business goals, scheduling work schedules for employees 
  • Promote the sales team to serve all customers according to specified standards
  • Supervise and maintain high quality staff
  • Track each employee's performance
  • Ensure that the team is properly trained on a regular basis to develop customer service, product knowledge and sales skills.
  • Monitor and ensure the allocation of employee leave schedule according to the regulations of the Company.
  • Create teamwork, discipline and mutual respect, as well as dedication and loyalty to the Company
  • Ensure all team members receive the right support to reach their best potential

9. Sales Management

  • Ensure that processes and systems are clearly understand, run smoothly, and comply with the ever-changing needs of sales operations 
  • Support the Retail manager according to the Company's process of handling sales reports

10. Communication

  • Deploy all communication activities as instructed by the Marketing department in relation to the store as required 
  • Propose to Marketing all communication activities that can help achieve the store's sales goals
  • Always be a brand ambassador for all store visitors and to ensure that each member of the sales team acts as the brand ambassador

11. Asset Management

  • Responsible for the management and maintenance of the store's assets 
  • Responsible for timely reporting to the Retail manager to fix problems that do not affect sales activities

12. Team Training

  • Responsible for guiding and training new employees in accordance with the Company's regulations and procedures 
  • Train employees in sales skills, customer communication and other skills

13. Other jobs as assigned by the Direct Manager

Yêu cầu ứng viên

1. Core Competencies

  • Positive thinking 
  • Proactive/ Creative

2. Skills

  • Problem solving skill 
  • Execellent communication skill
  • Teamwork skill
  • Presentation skill
  • Sales skill
  • Job assignment and authorization skill
  • Training skill
  • Management capabilties and customer service
  • Customer relation management skill
  • Strong sales thinking with solid analytical skill

3. Knowledge & Qualificaion

  • Graduating from college or higher 
  • At least 5 years management skills in luxury retails or similar qualifications
  • English/ French/ Japanese or Chinese is an advantage
  • Experience in retail, fashion, executive management skills is an advantage
  • Knowledge of Microsoft Office skills

Quyền lợi được hưởng

Benefits: 

Be paid in full insurance

Allowances

Bonus sales + review salary 1 time/year

Professionally training

Join annual team building with the company

Enjoy many discounts on all products of the group (fashion - luxury accessories, restaurants - hotels, beverages, decor products, ...)


Cách thức ứng tuyển

Ứng viên nộp hồ sơ trực tuyến bằng cách bấm Ứng tuyển ngay dưới đây.

Hết hạn nộp đơn


Kỹ năng

Manager

THÔNG TIN TUYỂN DỤNG

Hình thức làm việc: Toàn thời gian
Số lượng cần tuyển: 2 người
Chức vụ: Quản lý / Giám sát
Yêu cầu kinh nghiệm: 6 năm
Yêu cầu giới tính: Không yêu cầu
Địa điểm làm việc: Hồ Chí Minh

VIỆC LÀM LIÊN QUAN

Đang tải việc làm liên quan...

Chia sẻ việc làm tới bạn bè

GIỚI THIỆU CÔNG TY

Công ty TNHH Quốc tế Tam Sơn là thành viên của Tập đoàn Openasia – tập đoàn đầu tư đa ngành ra đời năm 1994 tại Việt Nam.

Đi tiên phong trong lĩnh vực bán lẻ hàng xa xỉ, Tam Sơn được thành lập năm 2005, với mục tiêu ban đầu là mang những thương hiệu thời trang nổi tiếng thế giới như Hermès và Kenzo tới Việt Nam. Từ đó tới nay, Tam Sơn liên tục mở rộng danh sách các thương hiệu mà Công ty đại diện ở nhiều mảng sản phẩm cao cấp từ thời trang tới đồng hồ, trang sức, sản phẩm âm thanh nghe nhìn: Patek Philippe, Vacheron Constantin, Piaget, Chopard, Bottega Veneta, Saint Laurent, Hugo Boss, Bang & Olufsen…

Tam Sơn hiện đang quản lý gần 20 cửa hàng bán lẻ tại các vị trí trung tâm ở Hà Nội và Thành phố Hồ Chí Minh và đóng góp quan trọng vào sự phát triển của Tập đoàn Openasia. Công ty tự hào giữ vững vị trí đi đầu trong ngành bán lẻ hàng xa xỉ tại Việt Nam nhờ vào khả năng tuân thủ chặt chẽ các tiêu chí chất lượng và dịch vụ, cam kết giữ vững những giá trị cốt lõi của thương hiệu và nuôi dưỡng mối quan hệ bền vững lâu dài với khách hàng.


LIÊN HỆ

Trụ sở công ty: Tầng 16, Harbour View Tower, 35 Nguyễn Huệ, Quận 1, HCMC, Việt Nam

Website: https://tamsonvn.com

Chia sẻ việc làm tới bạn bè

Khóa học dành cho bạn

Đăng tin tuyển dụng
MIỄN PHÍ
Hỗ trợ nhà tuyển dụng

Hotline CSKH: (024) 7107 9799

0862 69 19 29

Skype: topcv_cskh