Chọn tìm kiếm nâng cao

Customer Service Executive

Đảo Kim Cương, Phường Bình Trưng Tây, Quận 2, HCMC
Hạn nộp hồ sơ: 31/12/2017

Hết hạn nộp đơn

Mô tả công việc

  • Provides customer service by answering incoming service requests on facility-related issues.
  • Generates and dispatches Service Request work orders then coordinate with technicians or related departments for completion.
  • Prepares welcome kit for guest/tenant arrivals as well gifts on special occasion.
  • Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments. Assigns workers and inspects work for conformance to prescribed standards of cleanliness.
  • Coordinates with Housekeeping supplier to ensure service quality and schedule for guest/tenant
  • Keeps track of inventory to ensure adequate supplies.
  • Supports to supervise when suppliers come to the guest/tenant unit to fix or install when they are not at home and allow to come.
  • Prepares internet and TV cable for guest/tenant (contact supplier to install and support payment procedure).
  • In charge of guest/tenant move-in and move-out checklist.
  • Responds to customer inquiries and concerns regarding housekeeping service and equipment, and takes corrective action.
  • Follows up with guest/tenant to ensure their highest satisfaction.
  • Makes recommendations to improve service and ensure more efficient operation.
  • Evaluates records to forecast department personnel requirements.
  • Follows and executes other tasks assigned by Leasing Manager.

Yêu cầu ứng viên

  • Bachelor/College Degree graduated.
  • At least 2 years of experience in customer service / sales of premium / luxury products.
  • Good level of speaking and writing English.
  • Strong customer service and problem solving skills.
  • Active, pleasant, patient and flexible.
  • Good communication as you will deal with a wide variety of different people on the job.
  • Outgoing and self-motivated with a positive attitude, able to work under high pressure.
  • Ability to work independently with a high level of professional integrity and ethics.

Quyền lợi được hưởng

  • Attractive salary + bonus
  • Mobile phone, lunch & parking allowance
  • Healthcare plan for you and your 01 family member
  • 15 days full paid leave a year
  • Other benefits: Outing trip, Tet gift, Mid-autumn gift, parties….
  • Training and career evolution opportunities
  • An international standard working environment
  • Trusting and empowering our employees

Cách thức ứng tuyển

Công việc này đã hết hạn ứng tuyển!

Vị trí Customer Service Executive tuyển dụng bởi công ty Kusto Home tại Hồ Chí Minh với mức lương Thoả thuận yêu cầu hình thức làm việc Toàn thời gian. Bạn có thể tham khảo thêm các vị trí tuyển dụng Customer Service tại Hồ Chí Minh khác trên kênh tuyển dụng việc làm topcv.


Hình thức làm việc: Toàn thời gian
Số lượng cần tuyển: 2 người
Chức vụ: Nhân viên
Yêu cầu kinh nghiệm: 1 năm
Yêu cầu giới tính: Không yêu cầu
Địa điểm làm việc: Hồ Chí Minh


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