Customer Service Executive
Hết hạn nộp đơn
Mô tả công việc
• Manage accounts in terms of order processing, order follow up, pricing integrity, on- time deliveries, complete order fulfillment.
• To response and ensure the customer enquiries and requests are addressed in a timely manner
• To coordinate with sales team, product development team, planning teams and other internal teams, suppliers to ensure the product quality and customers’ requirements are met.
• To handle customer complaints according to the Company procedures and service standard.
• To communicate with sales team and key vendors regarding the latest development of the customers and to maintain updated customer profile information
• To proactively share among team members on new product / system knowledge and on lessons learnt from the mistakes to improve quality of the whole team
• To assist and back up other team members and provide supports and report to Manager
• Other tasks assigned by Manager
Yêu cầu ứng viên
• Bachelor’s degree.
• At least 1 year experience at relevant positions (experience in label printing is preferred).
• Strong written, verbal skills in English (addition of Chinese skills is an advantage)
• Good computing skill.
• Customer oriented and excellent customer service skills.
• Good organizational skill.
Quyền lợi được hưởng
• Opportunity for your long-term career development and advancement. 13th month salary and extra bonus (depends on the business situation)
• Annual company trip
• Annual leaves to be increased 1 extra day per 3 years
• Annual salary review
• Social insurance, health insurance and unemployment insurance
• Salary: negotiation
Cách thức ứng tuyển
Công việc này đã hết hạn ứng tuyển!
Kỹ năngGiải quyết vấn đề
THÔNG TIN TUYỂN DỤNG
VIỆC LÀM LIÊN QUAN
Hotline CSKH: (024) 7107 9799
0862 69 19 29