Customer Service Intern

• Handle customer inquiries (phone, chat, email, Facebook, face to face) 
  
• Proactively offer PROFESSIONAL but SINCERE service to customers
• Resolve customers ‘complaints
• Ensure and provide quality service to both internal and external customers.
• Communicate and coordinate well with internal departments
• Follow up and completely solve customer queries within company policy
• Ensure to proactively offer customers BEST service, exceed customers’ expectation 

• Strong interpersonal skills.
• A polite, friendly and diplomatic manner.
• Good at Communication
• Good negotiation skills.
• The ability to generate ideas/ customer solution 
• The ability to gain train/coach skill

• Working in a dynamic and professional environment with many advancement opportunities
• Provide adequate equipment to serve the job
• Be paid social insurance, health insurance, unemployment insurance
• Enjoy the welfare policies according to the company's regulations
• Trained and upgraded regularly.

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