Mô tả công việc
- Handle customer inquiries (phone, chat, email, Facebook, face to face)
- Proactively offer PROFESSIONAL but SINCERE service to customers
- Resolve customers ‘complaints
- Ensure and provide quality service to both internal and external customers.
- Communicate and coordinate well with internal departments
- Follow up and completely solve customer queries within company policy
- Ensure to proactively offer customers BEST service, exceed customers’ expectation
Yêu cầu ứng viên
- Strong interpersonal skills.
- A polite, friendly and diplomatic manner.
- Good at Communication
- Good negotiation skills.
- The ability to generate ideas/ customer solution
- The ability to gain train/coach skill
Quyền lợi được hưởng
- Working in a dynamic and professional environment with many advancement opportunities
- Provide adequate equipment to serve the job
- Be paid social insurance, health insurance, unemployment insurance
- Enjoy the welfare policies according to the company's regulations
- Trained and upgraded regularly.
Cách thức ứng tuyển
Công việc này đã hết hạn ứng tuyển!
Ngành nghềDịch vụ khách hàng
Hotline CSKH: (024) 7107 9799
0862 69 19 29