Customer Service Officer
Hết hạn nộp đơn
Mô tả công việc
- Provide quality customer service in accordance to set KPIs and service standards.
- Accept bookings & orders placed by customers.
- Keep up to date with the latest product, marketing and service information for the delivery of service to customers.
- Demonstrate good telephone etiquette when dealing with both internal and external customers
- Listen, probe and question in order to clarify and understand customers’ needs.
- Follow-up on complex cases to ensure customer satisfaction.
- Provide customers feedback for continuous improvements.
Yêu cầu ứng viên
- Fresh graduated
- Good English communication.
- Customer oriented with good interpersonal and communication skills.
- Proficient in Microsoft Office applications.
- Highly adaptable to a fast-paced and dynamic environment.
- Decisive and able to analyze/resolve complex problems for customers.
- Able to work under pressure and handle a high volume of work.
Quyền lợi được hưởng
- Cung cấp trang thiết bị đầy đủ để phục vụ công việc.
- Được đóng BHXH, BHYT, BHTN.
- Được hưởng các chính sách phúc lợi theo quy định của công ty.
- Được đào tạo, nâng cao nghiệp vụ thường xuyên.
Cách thức ứng tuyển
Công việc này đã hết hạn ứng tuyển!
Kỹ năngTiếng Anh thành thạo
THÔNG TIN TUYỂN DỤNG
VIỆC LÀM LIÊN QUAN
GIỚI THIỆU CÔNG TY
ITL is dedicated to the goal of being the premier regional solutions provider for integrated Logistics, Freight & transports management and Aviation Services. By playing an essential role in our clients’ businesses and delivering value added services throughout the supply chain with the highest quality service and the highest integrity, we aimed for complete customer satisfaction at all times.
ITL endeavors to stay ahead with a creative solutions and the development of new service products to provide customers with unparalleled, innovative yet cost effective solutions.
Our success is attributed by our employees and measured by the enrichment of the quality of life for our people and to fulfill our social and civil responsibilities to the communities we serve.
Trụ sở công ty: 52 – 54 – 56 Trường Sơn, Phường 2, Quận Tân Bình, Thành phố Hồ Chí Minh, Việt Nam
Hotline CSKH: (024) 7107 9799
0862 69 19 29