Customer Service Representative
Hết hạn nộp đơn
Mô tả công việc
- Act as the primary technical contact, delivering technical troubleshooting and problem-solving solutions for individuals who have bought Microsoft products (Office 365/Windows/XBOX) and encountered a problem
- Collaborate on cross-team and cross-product technical issues by working with colleagues from other sections as needed to resolve customer problems
- Collaborate with our subject matter experts and escalation managers when additional support is needed
Yêu cầu ứng viên
Adaptability to work independently and as part of a team, bringing in experts when needed
Good customer service mindset
Good command of English both writing and speaking
Passion for technology and learning
Quyền lợi được hưởng
Cách thức ứng tuyển
Công việc này đã hết hạn ứng tuyển!
THÔNG TIN TUYỂN DỤNG
VIỆC LÀM LIÊN QUAN
GIỚI THIỆU CÔNG TY
Tek Experts is a leading, global provider of business and IT support services, and a developer of technologies that enhance the customer experience by enabling our teams to work more effectively. Whether it’s providing follow-the-sun software support services that deliver exceptional customer experiences, developing technologies that enable sales teams to increase and retain revenue or training and developing people to be the best they can be, our focus is always on putting the customer first.
The services we provide are delivered by a uniquely passionate workforce that helps companies manage their business operations and the services they provide to customers. By delivering unrivaled levels of business and IT support throughout the whole customer lifecycle, our clients know their business is always in safe hands and their customers are always cared for.
We operate across borders, languages and time zones, and offer a 24/7/365 service. We have the expertise, networks and flexibility to support you from several locations around the world and can establish new operations, hubs and teams at break-neck speed.
Trụ sở công ty: 16 Floor, Lotte Center Lieu Giai buildingWebsite: https://www.tek-experts.com/en-us/
Hotline: 0984 234 396 (Ms. Linh)
Tổng đài: (024) 7107 9799