Chọn tìm kiếm nâng cao

Customer Service Representative

Tek experts Vietnam NTD đã xác thực
22nd Floor, TNR Building, Nguyen Chi Thanh St., Hanoi

Hết hạn nộp đơn

Mô tả công việc

  • Act as the primary technical contact, delivering technical troubleshooting and problem-solving solutions for individuals who have bought Microsoft products (Office 365/Windows/XBOX) and encountered a problem
  • Collaborate on cross-team and cross-product technical issues by working with colleagues from other sections as needed to resolve customer problems
  • Collaborate with our subject matter experts and escalation managers when additional support is needed

Yêu cầu ứng viên

Adaptability to work independently and as part of a team, bringing in experts when needed 

Good customer service mindset

Good command of English both writing and speaking 

Passion for technology and learning 


Quyền lợi được hưởng

Continuous professional development and certification programs
An excellent remuneration package 
Prestigious offices in central Hanoi 
Friendly working atmosphere 
A committed to offering career development opportunities to meet your full potential

Cách thức ứng tuyển

Công việc này đã hết hạn ứng tuyển!

Tin được đăng bởi Lan Anh - Ban tuyển dụng Tek experts Vietnam


THÔNG TIN TUYỂN DỤNG

Hình thức làm việc: Toàn thời gian
Số lượng cần tuyển: 20 người
Chức vụ: Nhân viên
Yêu cầu kinh nghiệm: Không yêu cầu
Yêu cầu giới tính: Không yêu cầu
Địa điểm làm việc: Hà Nội

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GIỚI THIỆU CÔNG TY

Tek Experts is a leading, global provider of business and IT support services, and a developer of technologies that enhance the customer experience by enabling our teams to work more effectively. Whether it’s providing follow-the-sun software support services that deliver exceptional customer experiences, developing technologies that enable sales teams to increase and retain revenue or training and developing people to be the best they can be, our focus is always on putting the customer first.

The services we provide are delivered by a uniquely passionate workforce that helps companies manage their business operations and the services they provide to customers. By delivering unrivaled levels of business and IT support throughout the whole customer lifecycle, our clients know their business is always in safe hands and their customers are always cared for.

We operate across borders, languages and time zones, and offer a 24/7/365 service. We have the expertise, networks and flexibility to support you from several locations around the world and can establish new operations, hubs and teams at break-neck speed.


LIÊN HỆ

Trụ sở công ty: 16 Floor, Lotte Center Lieu Giai building

Website: https://www.tek-experts.com/en-us/

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Đăng tin tuyển dụng
MIỄN PHÍ
Hỗ trợ nhà tuyển dụng

Hotline: 0984 234 396 (Ms. Linh)

Tổng đài: (024) 7107 9799

Skype: topcv_cskh