Mô tả công việc
* Answer the telephone in accordance to the TNT Express telephone policy.
* Proactive approach to customer requirements based on historic transactions, if applicable.
* Proactively provide customers with accurate product and pricing information based on their needs.
* Proactively ensure that customers are aware of necessary paperwork and any special instructions.
* Communicate accurate and complete shipments statuses from the track and trace system.
* Provide solutions and alternatives based on customer needs.
* Promote premium products based on customer needs.
* Other tasks assigned by Supervisor/Manager
Yêu cầu ứng viên
· University/ college graduated.
· Knowledge of Import-Export/ Foreign Trade is preferrable
· Customer service mindset
· Fluent in English writing and speaking.
· Good computer literacy.
· Good communication skills with pro-active mindset
Quyền lợi được hưởng
Cách thức ứng tuyển
Công việc này đã hết hạn ứng tuyển!
THÔNG TIN TUYỂN DỤNG
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Hotline CSKH: (024) 7107 9799
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