Chọn tìm kiếm nâng cao

Customer Service Supervisor (Bilingual In English & Japanese)

Lot E.01, Trung Tam Road, Long Hau IP, Can Giuoc District, Long An
Hạn nộp hồ sơ: 30/06/2021

Hết hạn nộp đơn

Mô tả công việc

Job overview:

This position will supervise the day-to-day activities of a Customer Service Team.
Key responsibilities:
1. Employee Development and Management:
- Train and provide development opportunities for staff.
- Ensure annual goals are complete and communicated.
- Ensure Global Performance - Management System is up to date and regular feedback is provided to staff members.
- Monitor and evaluate team members, and adjust training where needed.
- Attract, retain and develop high potential talent.
- Positively lead and influence team members to partner together to achieve individual and business goals.
2. CS operation:
- Champion customer needs and follow-up on customer inquiries.
- Provide responsive order management support including order entry, or expediting and shipment information to customers.
- Partner with Inside Sales to achieve sales goals.
- Communicate, implement and interpret customer service policies and procedures.
- Coordinates and supervises the daily activities of the team and responsible for team leadership and tasks such as: attendance/vacation schedule, claims, training coaching and development.

Yêu cầu ứng viên

- Bachelor degree.

- At least 07 years of working experience in Manufacturing/ Apparel/ Footwear/ Retail Brands.
- At least 03 years as Leader roles with the team size above 10 members.
- Bilingual skills in English & Japanese (full professional proficiency).
- Excellent customer service & presentation skills.
- Knowledgeable of call center operations and product lines.
*** Working location: Lot E01, Trung Tam street, Long Hau Industrial Park, Can Giuoc, Long An (Shuttle buses are provided from all districts in HCMC)

Quyền lợi được hưởng

Competitive salary package with annual salary review and performance bonus

Health insurance, social and unemployment insurances as defined by Law

Annual vacation and Teambuilding

Annual Health Care

Dynamic environment, many challenges and development opportunities

A clear career path and promotion opportunities.

Cách thức ứng tuyển

Công việc này đã hết hạn ứng tuyển!

Vị trí Customer Service Supervisor (Bilingual In English & Japanese) tuyển dụng bởi công ty AVERY DENNISON RBIS VIETNAM tại Long An với mức lương Thoả thuận yêu cầu hình thức làm việc Toàn thời gian. Bạn có thể tham khảo thêm các vị trí tuyển dụng Customer Service tại Long An khác trên kênh tuyển dụng việc làm topcv.


Hình thức làm việc: Toàn thời gian
Số lượng cần tuyển: 1 người
Chức vụ: Quản lý / Giám sát
Yêu cầu kinh nghiệm: 6 năm
Yêu cầu giới tính: Không yêu cầu
Địa điểm làm việc: Long An


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