Customer Service Team Leader
Hết hạn nộp đơn
Mô tả công việc
Purpose of the role:
- All business activities which are related to assigned (Visa Application Center) VAC business.
- Coordinate with other VACs, Supervisor/ Manager to compliance required activates at VAC.
Roles and Responsibilities:
- Responsible for front office’s operations smoothly (including Submission office: counters, waiting area)
- Ensure VAC's staff to follow the process, customer service standard to achieve customer satisfaction.
- Quality check daily report before submitting to Supervisor every days/ month
- Support Supervisor to train for new staff for job knowledge and skill.
Yêu cầu ứng viên
- Bachelor or Colleges Degree.
- Prefer candidates with team leader experiences in customer service fields.
- Good command in English
- Good Computer skills
- Customer service oriented
- Working for hospitality/ Visa Application Center is preferred
Quyền lợi được hưởng
- Attractive salary, based on skill and experience.
- 13-month bonus program.
- Yearly company trip
- Salary raises or bonus by work performance per 12 months
- Year-end bonus: based on KPI result (14 - 15th salary)
- Insurances full salary according to Vietnamese Labor law + Bao Viet Insurance
Cách thức ứng tuyển
Công việc này đã hết hạn ứng tuyển!
THÔNG TIN TUYỂN DỤNG
VIỆC LÀM LIÊN QUAN
GIỚI THIỆU CÔNG TY
ITL is dedicated to the goal of being the premier regional solutions provider for integrated Logistics, Freight & transports management and Aviation Services. By playing an essential role in our clients’ businesses and delivering value added services throughout the supply chain with the highest quality service and the highest integrity, we aimed for complete customer satisfaction at all times.
ITL endeavors to stay ahead with a creative solutions and the development of new service products to provide customers with unparalleled, innovative yet cost effective solutions.
Our success is attributed by our employees and measured by the enrichment of the quality of life for our people and to fulfill our social and civil responsibilities to the communities we serve.
Trụ sở công ty: 52 – 54 – 56 Trường Sơn, Phường 2, Quận Tân Bình, Thành phố Hồ Chí Minh, Việt Nam
Hotline CSKH: (024) 7107 9799
0862 69 19 29