Mô tả công việc
- Be responsible for supporting team in the Customer Service role to take care of the customers for the after-sales service.
- Coordinate with other departments to ensure the business operation is under good run as well as meet the customer's needs and requirements.
- Manage inbound calls/emails/fax or in-person from customers interested in renting a factory with the company
- Respond to customer inquiries and concerns, resolve complaints, emergencies and problems, and provide factory renting service to customers.
For example: If some facility broke, you need to arrange a Maintenance Engineer/Agency.
- Maintain communication with Direct Sales personnel to address day-to-day needs and special requests.
- Manage new customer's licenses(IRC / ERC) and pass it to the licenses agency.
- Tasks assigned by the Senior Managers from time to time
Yêu cầu ứng viên
‐ Bachelor's Degree
- At least 3 years of experience in Customer Service in any field. (Such as real estate, logistics, manufacturing..etc)
- Having working experiences with Japanese people (To understand Japanese customers)
- Japanese: At least N2 Advanced (To communicate Japanese customers)
- English: At least Intermediate (To communicate internally)
- Proficient in Microsoft Office
- Professional customer service skill
Quyền lợi được hưởng
Review salary once a year
Cách thức ứng tuyển
Công việc này đã hết hạn ứng tuyển!
Kỹ năngTiếng Nhật N2
GIỚI THIỆU CÔNG TY
REERACOEN VIETNAM is a subsidiary of Neo Career which is the leader of recruitment consultant agencies located in Japan managed by professional team for HR consulting. We aim to think about the suitable candidate and the fast - service which is the most important for job searching. If you need any additional information, please do not hesitate to ask us anytime
Trụ sở công ty: 704 ZEN PLAZA, 54-56 Nguyen Trai St, Dist1, Ho Chi Minh cityWebsite: https://www.reeracoen.com.vn/
Hotline CSKH: (024) 7107 9799
0862 69 19 29
Customer Service (Tiếng Nhật N2 & Tiếng Anh Intermediate) - Bình Dương - 18267KD
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