Mô tả công việc
Manage relationships with existing customers through implementing the customer process to meet the highest satisfaction of all students.
Build and maintain customer loyalty programs through different activities to ensure excellent customer services: Field trips, students’ activities…
Promote and build awareness of the school to public by introducing all marketing events to the students.
Quickly provide appropriate solutions to customers’ complaints.
Collect tuition fee and follow students’ payment status.
Ensure the re-enrollment targets and high quality of customer service.
1.2. Administrative tasks:
Undertake administrative tasks relating to student recruitment such as update database, follow-up with enquires, prepare study kit for students, …
Liaise with Academic unit to arrange class schedules and teachers’ timetables.
Take care of the studying environment such as the tidiness, comfort of the classrooms and the office.
Other tasks: to be assigned by Sales & Marketing Manager
Making plans and reports weekly and monthly to Sales & Marketing Manager.
Yêu cầu ứng viên
A degree holder with at least one year of experience in Sales Admin/Customer services (educational service is preferred).
Excellent communication skill in English is a must.
Thoughtful, caring, result oriented, out-going and open-minded with can-do attitude.
The drive and motivation to meet targets.
Experience in database management and office document handling.
Demonstrated ability to work independently and as part of a team.
Computer literacy in MS office applications (Word, Excel, PowerPoint)
Quyền lợi được hưởng
Cách thức ứng tuyển
Công việc này đã hết hạn ứng tuyển!
GIỚI THIỆU CÔNG TY
Vietnamese Language Studies Saigon - VLS, was established in 1994. VLS is a leading professional institution specializing in teaching Vietnamese language and culture to international students in HCM City. We take pride in having successfully trained thousands of students over the past 23 years.
VLS conducts academic programs, individual training, and corporate training for overseas-based and HCMC-based international individuals, organizations, and offices. Our students come from a diverse range of backgrounds. Many of them are college and graduate students, researchers, professors, native language teachers, doctors, businesspeople, consulate officers, diplomats, volunteers, and expatriates from all walks of life.
Trụ sở công ty: 45 Đinh Tiên Hoàng St, Bến Nghé Ward, District 1, HCMCWebsite: http://www.vlstudies.com/
Hotline CSKH: (024) 7107 9799
0862 69 19 29