Mô tả công việc
- Support customers by replying to all their requests via email, PayPal, Trustpilot...
Core, Postmark, website. Help them to solve their problem ASAP.
- Receive and provide order's information if required
- Having teamwork with relevant departments to support customers and process orders.
- Contact to customers: problems with orders, promotions ...
- Handle urgent requests from customers on weekend by shifts
Yêu cầu ứng viên
- Having experience in customer support
- Good communication skill, fluent in English;
- Have a great sense of customer service, a strong desire to learn, and be a great communicator.
- Have passion for customer support, have mind set "customer centric"..
- Analyze, categorize customer feedback and using that to make better decisions to improve service
Quyền lợi được hưởng
- Competitive salary
- Review salary after 6 months
- Working with a team full of young and passionate talents
- Opportunities to have stock options of a million-dollar company
- Having chances to provide solutions for real e-commerce problems
- Leave Paid, health insurance, Travelling, ...
Cách thức ứng tuyển
Công việc này đã hết hạn ứng tuyển!
THÔNG TIN TUYỂN DỤNG
VIỆC LÀM LIÊN QUAN
Hotline CSKH: (024) 7107 9799
0862 69 19 29