Customer Success Specialist
Hết hạn nộp đơn
Mô tả công việc
- Own overall relationship with assigned partners, which includes managing on-boarding, implementation, training, increasing adoption, ensuring retention, and high levels of partner satisfaction.
- Establish a trusted and strategic advisor relationship to help drive continued value of our products and services.
- Maintain and develop partner success strategies and best practices, as well as partner support content, with the help of the creative team.
- Communicate effectively with both internal and external senior-level management to understand partner needs, maximize retention and growth, and communicate learnings.
- Maintain existing partner success metrics and data as directed
- Work with the sales and marketing team to drill partner references and develop case studies.
Yêu cầu ứng viên
- Male/Female is below 30 years old.
- 2+ years of experience in account management or customer success (B2B).
- Strong verbal and written communication, strategic planning, and project management skills.
- Analytical and process-oriented mindset.
- Comfortable working across multiple departments in a deadline-driven environment.
- Active team player, self-starter, and multitasker who can quickly adjust priorities.
- Have experience in marketing for apps such as Momo or Zalo.
- Have experience in handling application account for agencies.
Quyền lợi được hưởng
- Benefits according to regulations: Social insurance.
- Team Building, Health care; Educate; Rewards.
- Participate in product development with outstanding features, many practical applications and strong development scale.
Cách thức ứng tuyển
Công việc này đã hết hạn ứng tuyển!
THÔNG TIN TUYỂN DỤNG
VIỆC LÀM LIÊN QUAN
GIỚI THIỆU CÔNG TY
Trụ sở công ty: 36/7 Bình Giã Phường 13 Quận Tân Bình
Hotline CSKH: (024) 7107 9799
0862 69 19 29