Chọn tìm kiếm nâng cao

Customer Support Executive

Tầng 18 tòa nhà Viwaseen, số 48 Tố Hữu, Nam Từ Liêm, Hà Nội

Hết hạn nộp đơn

Mô tả công việc

- Learn and understand company’s products

- Take care of customers through company's channels including social channels, Live chat, skype and emails (all customers of BSS are foreigners).

- Consult and offer solutions matching customers’ needs.

- Coordinate with Developers to solve technical requirements of customers.

- Solve problems of errors, refund, warranty and guarantee customer satisfaction.

- Manage customers’ information.

- Nurture potential customers and maintain relationships with existing customers.

- Other tasks assigned

Yêu cầu ứng viên

- Graduate in economics or marketing, under 25 years old

- Fluency in English (especially reading and writing)

- Excellent communication and negotiation skills

- Effective teamwork skill

- Interested in start-up and fast-growing environments

- Pro-active, problem solving, efficient under pressure and continuous learner

Quyền lợi được hưởng

- Salary: $300 - $450
- 5 work days a week.
- An youthful and professional environment. 90% of members are 9x, we always support each other.
- FREE tea & coffee. Interesting books for all BSSers
- Enjoy your time in BSS Family with dining-room, bedroom for lunch break, stress free zone with sofa and beanbag cushions and gym corner for healthy activities.
- Chances to join in our wide range of activities eg. team building, picnics, travel and other social activities, etc.
- Other benefits according to the provisions of the Company and the Labor Code.

Cách thức ứng tuyển

Công việc này đã hết hạn ứng tuyển!

Tin được đăng bởi BSS Group - Ban tuyển dụng BSS Group


Hình thức làm việc: Toàn thời gian
Số lượng cần tuyển: 2 người
Chức vụ: Nhân viên
Yêu cầu kinh nghiệm: 1 năm
Yêu cầu giới tính: Không yêu cầu
Địa điểm làm việc: Hà Nội


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BSS Group was established in 2012 as one of pioneer providers of Magento Extensions and Web Development services in Vietnam. We satisfy customers' needs by top-class extensions, extensive expertise in ECommerce Development and administration support service.

Our mission is not only to be the innovative in our extension products and website development projects but also extremely supportive in customer service. We commit to provide the most effective support to help organizations of any size to achieve sustainable improvement of their processes.

For more information, please visit our website:


Trụ sở công ty: Tầng 18 tòa nhà Viwaseen, số 48 Tố Hữu, Nam Từ Liêm, Hà Nội


Chia sẻ việc làm tới bạn bè

Đăng tin tuyển dụng
Hỗ trợ nhà tuyển dụng

Hotline: 0984 234 396 (Ms. Linh)

Tổng đài: (024) 7107 9799

Skype: topcv_cskh