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Customer Support

36/7 Bình Giã Phường 13 Quận Tân Bình
Hạn nộp hồ sơ: 06/12/2020

Hết hạn nộp đơn

Mô tả công việc

- Keep employers and recruiters informed at all times and provide answers to any questions regarding Recruitery. Helping collaboration between companies and recruiters to achieve placements.

- Build sustainable relationships of trust with employers and recruiters through open and interactive communication

- Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution

- Keep records of customer interactions, process customer accounts, and file legal documents

- Remind employers of updating interview results and consult them to help attract more referrals

- Receive and resolve inquiries from recruiters/headhunters

- Support candidates referred from Recruitery during the interview process until the end of their probation

- Support in screening and assessing candidates’ capacity (especially for IT candidates)

Yêu cầu ứng viên

- Female only, below 1995. Bachelor in Humane Resources, Business Administration, … or related field

- Able to communicate with clients in English (speaking & writing)

- At least 1 year of related working experience or Fresher

- Not hiring the candidate who has solid experience with traditional companies.

- Must have a friendly voice as you will be answering calls

- Proficient with Microsoft Office Suite and G-Suit

- Able to keep track of the Customer Service requests.

- Great communication and documentation skills required

- Used to work for tech startups- HR experience (recruitment) is preferred

PERSONAL QUALITIES:

- Teamwork eagerness.

- Good communication both inside and outside the team.

- Responsibility, self-motivation, independence.

- Ability to meet goals on time with less supervision

- Ability to work under pressure

- Be comfortable wearing many hats as we adapt to meet our audience’s needs

- Startup mentality: self-starter, proactive, flexible.

- Customer-centric mindset and lean approach will be highly valuable.

Quyền lợi được hưởng

- Excellent and competitive salary package with a performance bonus.

- Opportunities to improve English skills through our international working environment.

- Opportunities to gain hands-on experience in dealing with and negotiating with big clients.

- Salary review based on performance upon request.

Cách thức ứng tuyển

Công việc này đã hết hạn ứng tuyển!


THÔNG TIN TUYỂN DỤNG

Hình thức làm việc: Toàn thời gian
Số lượng cần tuyển: 10 người
Chức vụ: Nhân viên
Yêu cầu kinh nghiệm: 1 năm
Yêu cầu giới tính: Không yêu cầu
Địa điểm làm việc: Bình Thạnh

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Trụ sở công ty: 36/7 Bình Giã Phường 13 Quận Tân Bình

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