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E-Logistic/ Điều Phối Đơn Hàng Online

163 Phan Đăng Lưu Quận Phú Nhuận Tp Hồ Chí Minh
Hạn nộp hồ sơ: 08/07/2021

Hết hạn nộp đơn

Mô tả công việc

  • Analyze and optimize Ecommerce performance indicators (order processing time, delivery time, return rate, cancellation rate, out of stock rate ...).
  • Monitoring, testing and evaluating the quality of delivery services of partners. Timely detect and coordinate to offer solutions to solve problems with partners to ensure the images and quality of services of website to customers.
  • Propose processes and solutions to optimize Ecommerce's operating costs
  • Regularly track and report inventory to warehouse team to ensure sufficient quantity of goods for Ecommerce is met.
  • Support and coordinate with customer services to resolve customer’s complaints.
  • Regularly perform reports, analysis and evaluation on Ecommerce activities (Revenue, AOS (UPT), AOV (ATP), ASP, CR, RPR, Orders ...) periodically (day, week, may)
  • Implementation of Ecommerce's operational processes (Tracking, checking, order processing, checking goods packing process, shipping partner ...)
  • Quickly handle arising orders related to customer experience.
  • Quickly support inquiries about order adjustment or Ecommerce shipping issues from customer services.
  • Track and check order processing progress to ensure optimal quality and time.
  • Track and control materials for the packaging and delivery of goods to ensure optimal operating costs.
  • Develop timelines and updates for stakeholders to set / manage order processing, return and delivery standards.
  • Report information about the operating index periodically (day, month, year) to the manager
  • Perform other tasks and support when needed according to the mobilization of the manager

Yêu cầu ứng viên

  • Experience work with Ecommerce platforms (Shopify, Haravan, Sapo…)
  • Understand E-Commerce operation
  • Ability to plan, prioritize and manage multiple tasks and deliver to tight deadlines

Quyền lợi được hưởng

  • Working from Monday to Friday
  • Good Insurance & Health care
  • Active & professional working enviroment

Cách thức ứng tuyển

Công việc này đã hết hạn ứng tuyển!


Hình thức làm việc: Toàn thời gian
Số lượng cần tuyển: 1 người
Chức vụ: Nhân viên
Yêu cầu kinh nghiệm: 2 năm
Yêu cầu giới tính: Không yêu cầu
Địa điểm làm việc: Hồ Chí Minh


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