IT Helpdesk

Duties and responsibilities include, but are not limited to:

Delivering ICT services:

• Be responsible for maintaining and monitoring a computer, including its hardware, software and networks for the safety and maximum access to the user and fixes its problems promptly as well.
• Be responsible in updating and monitoring IT inventory including software and hardware
• Prepare IT facilities for new comers in advance basing on the newcomer process
• Classify, prioritize and follow up requests of end-users to provide IT service effectively and professionally
• Be responsible for monitoring and maintaining facilities such as Fax, Telephone, PBX, Printers to work stable

Participating in administrating the Network and System

• Involve the ICT Infrastructure projects due to assignments by line leaders
• Administrate and maintain the network and system on delegated duties
• Assist ICT Supervisor in suggesting initiatives to improve ICT services as well as the network and system infrastructure

• Experienced in the IT technical role at 1-2 years
• Ability to communicate in English
• Have experience and knowledge in Computing architecture
• Ability in technically working on Windows operation environment (Linux/Unix is preferable)
• Have knowledge about IT networking and security
• Have knowledge of MS SQL, MySQL, Oracle, or similar database management systems
• Having knowledge of web servers on both Windows and Linux environment such as IIS, Apache, Nginx, or others
• Having experience in administrating and supporting Lotus Notes Domino system is preferable
• Having experience as a member of implementing ERP (SAP is preferable)
• A fast learner, ability to multi-task and work independently under high pressure
• Good knowledge of Forwarding & Logistics Field is preferable

• Attractive Salary
• Social Insurance (Full Salary)
• Probation = Official (Salary)
• Bonus KPI at year end
• Others benefit: Company trips, Birthday party...
• Professional working environment

Công việc này đã hết hạn ứng tuyển!