IT Officer

- Support end-users locally & remotely.

- Monitor and maintain computer systems and networks at all centers.

- Daily follow up IT Helpdesk operation, administrate and maintain PCs, laptops, printers, IT devices.

- Troubleshoot and resolve PCs, laptops, printers, IT devices related problems.

- Support all things relative to new staff (PC/ laptop, AD account, email, etc.).

- IT general administration and enhancement the network infrastructure, WIFI and systems.

- IT inventory administration: manage license, software, hardware, up-to-date inventory record for all IT equipment, etc.

- IT Procurement follow up buy new IT devices , get support from Vendor, etc.

- Follow up and support End users ensure all users compliance of IT and network security policies.

- IT Service management, undertake IT projects as assigned or approved by IT Manager.

- Write instructions to instruct end-users in using or repair a fault on their applications.

- Weekly Report IT status to line manager

- Other job assigned by line Manager.

 - University degree in IT or related major

- Certification in MCSA, CCNA is preferred.

- Have experience in VoIP & MS Office365 is preferred.

- Have experience in Helpdesk support and IT operations

- Have basic knowledge Windows AD, network, VLAN, DHCP, DNS, CCTV, Door access control, VPS, web hosting, etc.

- Basic English communication.

- Male under 30 years old is prefer.

Paid annual leave

Professional Training

Free English course up to 60mil/ year

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