Ho Chi Minh Branch: 14 Nguyen Dinh Chieu street, Da Kao, District 1, Ho Chi Minh city
Hết hạn nộp đơn
Mô tả công việc
The Director is a key member of the GPA leadership team responsible for assisting the company in building a successful student counseling and education business in Vietnam. The Director plays an instrumental role in implementing counseling programs, delivering services and managing relationships with clients. As such, the position allows for direct interaction with senior GPA executives and clients as well as significant involvement in all aspects of GPA Counseling’s operations – from strategic direction to operational management to client relationship. To succeed in this role, the Director should demonstrate a high level of entrepreneurship, analytical thinking, initiative taking and responsibility. He/she should also possess strong operational and customer service skills, as well as writing, presentation and interpersonal skills. Finally, as a member of GPA, the Director is expected to exercise sound judgment and maintain GPA’s ethical standards in all professional and business-related situations.
Duties and Responsibilities (based on a 44-hour work week)
The Director is responsible for, but not limited to the following:
A. Business Management & Strategy
Expected outcome: Drive the team towards achieving organizational vision as well as financial target assigned by BOD.
Direct and control the centre's operations so as to ensure that the organisation achieves its mission and objectives
Create and report on business plans, lead in implementing and monitoring its efficacy and progress
Research and implement new initiatives to drive revenue, lower operating costs and maintain competitive product quality, all while delivery excellent customer service
Monitor the annual budget and ensure that revenue/sales targets are met
Prepare monthly, quarter and annual reports and give strategic advice to CEO and Board of Directors
B. Sales & Marketing
Expected outcome: Effectively consolidate/enhance GPA’s market stronghold and maximizing its revenue.
Manage and report on the effective implementation of marketing strategy to maintain market presence and generate sales leads
Directly create and implement major campaigns to boost revenue (public events, sales campaigns, client networking...) and act as centre figurehead in those campaigns
Research and implement effective sales techniques to improve sales conversion rate
Maintain an up-to-date understanding of the market and competitors
Direct and control the creation of Sales Marketing materials (brochures, flyers, leaflets...)
C. Academics & Quality Control
Expected outcome: Ensure the team uphold high standards of academic performance and client satisfaction so that sustainable growth is achieved.
Oversee the quality of counseling programs, customer service and level of service inline with service agreements and other retention strategies
Maintain the database of student progress and results for each counseling season
Manage human resources, including attracting, hiring and retention of personnel
Conduct training and coaching to support members of the team
Ensure employees move in the same strategic direction to achieve its mission
Yêu cầu ứng viên
GPA’s successes depend entirely on its people. We look for individuals who want to and can be the best in what they do. We want to bring to our team people who have a passion, an interest in the world and a strong desire to help others reach their full potential. We are happy to help you acquire any other skills you want or need to learn to do the job exceptionally well.
BA, MA, or PhD in a relevant field, preferably education, business, or services.
Experience in management, sales and marketing, and operations
Experience in education, service or hospitality
Study abroad experience is a plus
Go-getter attitude, growth mindset, and continuous improvement
Hours and Location
Job location: Giang Vo, Ba Dinh, Hanoi, Vietnam
Hours: 9:00AM-6:00PM Monday to Friday and 9AM-12:30PM on Saturdays
Quyền lợi được hưởng
Salary and Benefits
The Director will be paid on a monthly basis at the fixed rate in gross salary. You are expected to complete a probation period of two (02) months as Director. On or around your two-month completion, we will conduct a performance review as the basis to establish a permanent appointment for the position. Salary range: 25.000.000VNĐ - 30.000.000VNĐ, depending on experience and qualifications.
In addition to the monthly salary, the Director is entitled to 13th month salary and additional annual bonus if GPA Counseling achieves its annual target for revenue and profitability. This amount is calculated based on the target for annual profit as established at the beginning of the year and taking into account any adjustments agreed by the CEO, and will be paid once a year at the end of January of the following year. This performance bonus is effective upon the start of the permanent appointment.
Performance Review and Promotion
Following the two-month review, the Director will receive performance reviews twice a year in June and December each year.
Annual and Sick Leave
As a full-time employee, the Director is entitled to all statutory holidays, sick leave and paid holidays as indicated by the Government of Vietnam
GPA Vietnam provides basic health insurance coverage for all of its full-time employees. It intends to comply with all government requirements concerning social security and payroll taxes, if such requirements exist.
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Hotline CSKH: (024) 7107 9799
0862 69 19 29