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Microsoft Senior Level – Level 3 Support

FPT Building, 17 Duy Tân Str., Cầu Giấy District, Hanoi,
Hạn nộp hồ sơ: 22/11/2019

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Mô tả công việc

FPT Software is looking for Senior Microsoft L3 Infrastructure Engineer with at least 5 years of experience for a project of managing global datacenters for an international company. Our customer is a leading global provider of highly engineered solutions and advanced materials for a variety of industries. Their locations span across US, Europe, Brazil, China…

  • Managing the Infrastructure environments of a global company including Servers/Network/Firewall/Storage/Backup/Antivirus systems with agreed service levels
  • Managing incidents and problems appropriately within agreed service levels
  • Creating and performing authorized changes to customer environments as necessary
  • Scheduled maintenance and patching of Infrastructure environments.
  • Installs and tests software & hardware upgrades.
  • Responds to IT department concerning systems operation and diagnoses system hardware, software and operator problems.
  • Prepares and maintains infrastructure operational procedures and documentation.
  • Answers, evaluates and prioritizes incoming telephone, e-mail and in-person requests for assistance from users experiencing problems with hardware, software, networking and other IT-related technologies.
  • Contribute to the delivery of the overall IT support to users at a global scale.
  • Actively participate in the IT communications & the infrastructure implementation.
  • Provide proactive services to bring innovative to IT Service in many forms, such as apply new technologies to create a more efficient organization and improve alignment between technology initiatives and business goals.
  • Good English communications skills, both oral and written.
  • May be required to fill in single shifts on managed services shift roster.

Yêu cầu ứng viên

  • Minimum 5 years overall IT experience working with Microsoft technologies including Active Directory, Windows File Services, Group Policies, Microsoft Exchange, Microsoft Lync, Hyper-V, System Center, Office 365.
  • Expert knowledge in administering Active Directory (AD) and GPO’s.
  • Expert knowledge of DNS, DHCP, WINS, DFS, in a Windows system landscape.
  • Must have deep and thorough understanding of Windows Patching methodology, Windows Packaging & Deployment from WSUS, Windows Deployment Service and SCCM
  • Extensive experience with infrastructure and server theories, principles and concepts; application infrastructure and standards; networking fundamentals; Windows; Physical Server architecture; Virtualization Technologies (e.g. VMware, HyperV) and LAN/WAN/Firewall/VPN network technologies.
  • Develops, documents, and enforces the standards, security procedures, best practices and controls for access to ensure integrity of the Windows Systems, Active Directory, and related systems.
  • Certification like MCSA / MCSE / MCTS / MCITP in AD, Exchange, Lync, Hyper-V, System Center, Office 365 is preferred

Quyền lợi được hưởng

  • Attractive salary
  • “FPT care” health insurance provided by AON and is exclusive for FPT employees.
  • Annual Summer Vacation: follows company’s policy and starts from May every year
  • Salary review 2 times/year or on excellent performance
  • International, dynamic, friendly working environment
  • Annual leave, working conditions follow Vietnam labor laws.
  • Other allowances: lunch allowance, working on-site allowance, etc.


Interested candidates should submit a completed Curriculum Vitae/ Resume and Cover Letter to: 

Recruitment Department 

FPT Software Workforce Development 

Contact Person : Ms. Vu Thi Hong Giang

Email : 

Website :  

FPT Software – You Can Make IT

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Công nghệ cao


Hình thức làm việc: Toàn thời gian
Số lượng cần tuyển: 1 người
Chức vụ: Nhân viên
Yêu cầu kinh nghiệm: 5 năm
Yêu cầu giới tính: Không yêu cầu
Địa điểm làm việc: Hà Nội


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