Nhân viên Lễ Tân - Receptionist (Medical Secretary)

• Assists in phone and online booking and reservations;
• Manage phone calls and provide advice on approaching the clinic – book appointments;
• Registers arriving patients and assigns to treatment rooms;
• Provides directions and assistance to patients to reach their examination room;
• Solves problems by proactively communicating with patients and colleagues;
• Performing cashier related functions like posting charges to patient accounts;
• Understand the workflow, products of the clinic and advising patients about it;
• Understands pricing regulations and follows discount strategy;
• Using proper telephone etiquette and discussing on phone with patients;
• Reports any unusual occurrences or requests to the manager or assistant manager;
• Knows and follows all safety and emergency procedures;
• Maintains the cleanliness and neatness of the front desk area.

• Colleague or University Degree is preferred;
• Familiarity with office machines (e.g. printer, phone, computer,…);
• Strong communication and people skills;
• Customer service orientation;
• Good organization and multi-tasking abilities;
• Problem – solving skills;
• Good command of English or Japanese or Korean.

• Attractive Salary
• Healthcare according to company policy
• Exciting working environment

Công việc này đã hết hạn ứng tuyển!