Nhân Viên Trợ Lý Tư Vấn

1.  Assistant to Counsellor - Perform daily administrative tasks to ensure the operation and coordination of the student services consulting activities:
• Prepare supporting documents (notarization, translation and scanning of documents)
• Prepare tourist visa documents
• Find information about courses and schools at the request of the consultant
• Make reports on visa results, promotions at the request of consultants
• Call and email to invite parents and students to attend the workshop
• Fill out the school registration form and visa
• Input data into the system
• Schedule medical checkups, fingerprints, air tickets for students and parents
• Create invoices for tuition, insurance, guardianship...
• Arrange airport transfers, housing and support for students
• Other tasks requested by the team leader
2. Customer service
• Answer customer questions and requests in a way that makes the customer feel comfortable
• Provide necessary, accurate and timely information to customers
•  Follow up student applications and keeping students informed on the outcome of institution offers and visa applications
•  Maintain good relationship to students, their families and partner institutions and the visa offices

Preferred Education Background:
• Graduated from college/university. 
Preferred Work Experience:
• Experience in administration is an advantage
• Able to use office software: Word, Excel.
• Able to use English at work (equivalent to IELTS 5.0 or TOEIC 500)
Preferred Skill Set:
• Communication skills – speaking and writing
• Listening skills
• High teamwork spirit
• Careful
• High adaptability
• Be proactive
• Good pressure tolerance
• Likes challenges
• Competent in English communication

Salary and benefits
• Opportunities to be trained. 
• Opportunities for promotion at work.
• Salary: open for negotiation
• Working in a professional, dynamic and friendly environment.