Receptionist

• Assists in phone and online booking and reservations.
• Manage phone calls and provide advice on approaching the clinic – book appointments.
• Registers arriving patients and assigns to treatment rooms.
• Provides directions and assistance to patients to reach their examination room
• Solves problems by proactively communicating with patients and colleagues
• As a support from time to time, performing some basic cashier related functions like posting charges to patient accounts
• Understand the workflow, products of the clinic and advising patients about it
• Understands pricing regulations and follows discount strategy
• Types Ultrasound reports from time to time depending on Corporate Health-Checks schedule
• Using proper telephone etiquette and discussing on phone with patients
• Reports any unusual occurrences or requests to the manager or assistant manager
• Knows and follows all safety and emergency procedures
• Maintains the cleanliness and neatness of the front desk area

• College or University Degree is preferred
• Fast and accurate typing skills (in both Vietnamese and English)
• Familiarity with office machines (e.g. printer, phone, computer,…)
• Strong communication and people skills
• Customer service orientation
• Good organization and multi-tasking abilities
• Problem – solving skills
• Good command of English - some Japanese or Korean is a +
• Working Location: Floor 2, Crescent Plaza Building, 105 Ton Dat Tien Street, Tan Phu Ward, District 7, HCMC, VN
  

• Attractive Salary
• Healthcare according to company policy
• Exciting working environment

Công việc này đã hết hạn ứng tuyển!