Sales Executive

• Livechat, serve customers via email (ticket system) to address their concerns, find opportunity and start selling process
• Enhances the customer experience by speaking with customers by telephone/Skype to provide information about products or services
• Sell Omnichannel solutions to meet sales target each month set by company & sales leader
• Analyze the customer’s requirement to find Fit & Gap between their demand and the capacity of our solution
• Serves as expert and educator to customers on all Magestore products and services
• Navigates and uses various databases and applications to accurately and quickly capture, maintain and retrieve records of customer transactions, inquiries, complaints, or comments, as well as actions taken.
• Here to mention some working tool: Magento admin, Zopim Livechat, Zendesk helpdesk system, Salesforce and other tools as well
• Collaborate with product supporter and Magento developers to find the best suitable solution for whatever customer requirement
• Collaborate with Customer Care Department to successfully implement the solution for customers

• Bachelor Degree in Econonmics & all related fields
• You can be a fresher or having 1 year experience in Sales or Customer Service
• English addicted. Love speaking English with foreigners (it’s better to have English certificate like TOEFL, IELTS or having living/studying time in English speaking countries)
• Willingness to serve customers in their timezone (even at night). You are allowed to go to work late (around 10 A.M)
• Tech savvy, quickly learn new tools and new product by playing the software & comprehending written materials
• Good communication, teamwork & problem-solving skills
• Be able to work under high pressure
• Be open to learn everyday & fast learner

• Competitive salary (~10.000 USD/year) + bonuses
• Free snack bar
• Flexible working hours
• Young, Friendly & Dynamic working environment
• No dress code. You can wear what makes you most comfortabe (even shorts)
• Open office, with multiple space for communication
• And many other attractive benefits

Công việc này đã hết hạn ứng tuyển!