Mô tả công việc
+ Inbound Sales position ensures high income without going outside on rainy & sunny day to find the potential customers. We have already had a team (Marketing team) to bring customers with high interest into our website & system
+ 98% customers of Magestore are foreigners from US, Europe, AUS, Newzealand, India.. and their main roles are business owners & developers. They are very polite, willing to share, listen and implement new things for their business. You can learn from your own customers a lot.
+ Magestore products are Ecommerce Retail Solutions. When working in our team, you grow not only sales but also business adminstration skill with hottest ecommerce trends overall the world. It's a priceless treasure in the digitalization era.
THIS IS A SALARY PLUS COMMISSION POSITION! An A level first year employee makes around $10,000 a year!
1. What will you do everyday to earn that much?
- Livechat, serve customers via email (ticket system) to address their concerns, find opportunity and start selling process
- Enhances the customer experience by speaking with customers by telephone/Skype to provide information about products or services
- Sell Omnichannel solutions to meet sales target each month set by company & sales leader
- Analyze the customer’s requirement to find Fit & Gap between their demand and the capacity of our solution
- Serves as expert and educator to customers on all Magestore products and services
- Navigates and uses various databases and applications to accurately and quickly capture, maintain and retrieve records of customer transactions, inquiries, complaints, or comments, as well as actions taken.
- Here to mention some working tool: Magento admin, Zopim Livechat, Zendesk helpdesk system, Salesforce and other tools as well
- Collaborate with product supporter and Magento developers to find the best suitable solution for whatever customer requirement
- Collaborate with Customer Care Department to successfully implement the solution for customers
Yêu cầu ứng viên
- Bachelor Degree in Econonmics & all related fields
- You can be a fresher or having 1 year experience in Sales or Customer Service
- English addicted. Love speaking English with foreigners (it’s better to have English certificate like TOEFL, IELTS or having living/studying time in English speaking countries)
- Willingness to serve customers in their timezone (even at night). You are allowed to go to work late (around 10 A.M)
- Tech savvy, quickly learn new tools and new product by playing the software & comprehending written materials
- Good communication, teamwork & problem-solving skills
- Be able to work under high pressure
- Be open to learn everyday & fast learner
Quyền lợi được hưởng
- Competitive salary (~10.000 USD/year) + bonuses
- Free snack bar
- Flexible working hours
- Young, Friendly & Dynamic working environment
- No dress code. You can wear what makes you most comfortabe (even shorts)
- Open office, with multiple space for communication
- And many other attractive benefits
Cách thức ứng tuyển
Công việc này đã hết hạn ứng tuyển!
Ngành nghềKinh doanh / Bán hàng
THÔNG TIN TUYỂN DỤNG
VIỆC LÀM LIÊN QUAN
GIỚI THIỆU CÔNG TY
Được thành lập năm 2009, Magestore tự hào là một trong số ít start-up thành công ở Việt Nam, tiên phong trong lĩnh vực công nghệ mới, đặc biệt là thương mại điện tử (TMĐT). Magestore hiện đang là một trong những đơn vị hàng đầu trên thế giới về cung cấp những chương trình mở rộng cho nền tảng thương mại điện tử Magento (được gọi là Magento Extensions). Doanh thu của Magestore đạt hàng chục triệu đô mỗi năm với hơn 50000 khách hàng trên toàn thế giới. Để hoàn thành mục tiêu của mình, Magestore luôn hoan nghênh những ứng viên tiềm năng gia nhập đội ngũ của mình.
Trụ sở công ty: Phòng 306, Tầng 3, Tòa Nhà GP Invest, 170 La Thành, Hà NộiWebsite: https://insights.magestore.com/
Hotline CSKH: (024) 7107 9799
0862 69 19 29