Senior Ocean Documentation Executive
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Mô tả công việc
- Handle nominated shipments
- Receive booking from factory & open the file
- Check orders and detail in systems
- Send email to get approval from oversea customers
- Release booking to shipper and follow up
- Contact with carriers, vendors for any issue
- Issue HBL / MBL.
- Contact with OPS for any related issue
- Check documents
- Image all shipping docs to system
- Input data entry (E2K / Order Watch)
- Tracking & Tracing
- Solve all related concerns / problems
- Handle customer enquiries professionally to maximize customers’ satisfaction
- Tactful in dealing with customer concerns, services recovery and special service requirements
- Improve bottom line results by collecting customer feedback for management review and/or suggesting ways to enhance work efficiency
- Limit complaint from customers at 0 (zero) time per month
- Building, training and leading team. Encourage effective cooperation among team members and between teams. Inspire team spirit and the commitment to achieve high standards of performance
- Monitor staff performance
- Monitor data entry in team
- Review Cost & Revenue updated for all shipments in team
- Follow process & zero out rejection amount
Yêu cầu ứng viên
- Bachelor Degree
- Good command in English (Level C)
- Min. 2 years – experience of Sea freight operation
- Have good interpersonal skills as this can be client facing and so customer care skills are very important
- Good attention to detail, this includes continuously monitoring shipments from the point of receipt through to delivery
- Acceptance to work in pressure environment
- Working location: 12th Floor Tower A, Office Block and Commercial Center, Viettel Building, 285 Cach Mang Thang Tam, Ward 12, District 10, Ho Chi Minh City
Quyền lợi được hưởng
- Cung cấp trang thiết bị đầy đủ để phục vụ công việc.
- Được đóng BHXH, BHYT, BHTN.
- Được hưởng các chính sách phúc lợi theo quy định của công ty.
- Được đào tạo, nâng cao nghiệp vụ thường xuyên.
Cách thức ứng tuyển
Công việc này đã hết hạn ứng tuyển!
THÔNG TIN TUYỂN DỤNG
VIỆC LÀM LIÊN QUAN
GIỚI THIỆU CÔNG TY
ITL is dedicated to the goal of being the premier regional solutions provider for integrated Logistics, Freight & transports management and Aviation Services. By playing an essential role in our clients’ businesses and delivering value added services throughout the supply chain with the highest quality service and the highest integrity, we aimed for complete customer satisfaction at all times.
ITL endeavors to stay ahead with a creative solutions and the development of new service products to provide customers with unparalleled, innovative yet cost effective solutions.
Our success is attributed by our employees and measured by the enrichment of the quality of life for our people and to fulfill our social and civil responsibilities to the communities we serve.
Trụ sở công ty: 52 – 54 – 56 Trường Sơn, Phường 2, Quận Tân Bình, Thành phố Hồ Chí Minh, Việt Nam
Hotline CSKH: (024) 7107 9799
0862 69 19 29
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