Service Assistant

1. Project management

• Support Service Manager in new project implementation.
• In charge of project daily operation, including: monitoring, importing, exporting and making required reports. Make sure the outputs are delivered as required in the SLAs.
• Analyze projects errors on daily basis in order to have quick actions to improve project quality.

2. Others

• Support Service Manager on daily tasks.
• Backup for Service Manager or other Service Assistants when needed.
• Make sure other tasks assigned by higher management are completed in good quality and delivered as committed.
• Escalate to higher management for anything that is beyond authority or poses risks to the projects.

This position works in Shift (12:00 - 21:18, Mon - Fri)
 

Requirement

Education:
• College degree.
• Good at English.

Technical skills and experience:
• MS Office (Word, Excel, PowerPoint).

Soft-skills:
• Negotiation skill.
• Problem solving.
• Communication and interpersonal skills.
• Planning and analytical skill.
• Team working skill.

Attribute:
• Strong multi-tasking abilities.
• Good team player.
• Hardworking.
• Innovation and creativity.

1. Great Benefits:

- Attractive salary and bonus package (13th salary, KPIs bonus up to 3-month salary)

- Premium healthcare insurance package.

- Meal & Parking Allowances

- Flexible working time

- Company trip, Team building, Sports, etc,.

2. Advance your career:

We provide you with support to sharpen your skills and knowledge for further steps in your career path

Opportunities to learn and grow through different types of training: Talent Development program, Succession planning as well as promotions or transfers.

3. Break your limits:

The innovation is a key value of SPS Vietnam. Joining our team, you are encouraged to think out of the box, cross your boundaries and improve yourself in our continuous improvement process during daily business operation.

4. Go Global:

The moment you join SPS Vietnam is the moment you take the chance to extend your horizon. You will work, cooperate and exchange your creative ideas with 7,500 employees of SPS. Our customers, which are 20% of Fortune 100, are located from around the world.

Notes: Only suitable candidates will be contacted and invited to participate an interview.