Service Engineer

➢Provide technical support to customers via phone calls, emails etc.;
➢ Responsible for the installation, commissioning, acceptance and verification of our equipment;
➢ Responsible for the maintenance of equipment within and outside the quality guarantee period;
➢ Diagnose errors or technical problems and determine proper solutions;
➢ Support and train customers on the product solutions that have been purchased;
➢ Build positive relationships with Iran customers;
➢ Produce timely and detailed service reports;
➢ Cooperate with technical team and share information across the organization, provide Input on new designs and enhancements to existing products

➢ Education: Higher Vocational and Technical education background in Mechanical or Automation field
or above
➢ Language skills & proficiency: Fluent written & spoken English/Chinese and Vietnam are essential
➢ Computer proficiency – knowledge of MS Office (Outlook, Word, Excel, PowerPoint);
➢ Familiar with all kinds of tools relative to mechanical assembly;
➢ At least 2 years equipment operation or maintenance experience, with pharmaceutical equipment such as filling
line experience will be preferred;
➢ Adapt to frequent travel or overseas dispatch;
➢ Be adaptability, responsibility, enthusiasm， and have a good team spirit;

1. Competitive and high salary package;
2. 100% Salary in probation period;
3. Provide laptop & accommodation (if need), good communication tools, uniform;
4. 12 days Annual leave and Social insurance under Labor Law,
5. Travel Allowances for business trip;
6. Mobile Allowances, Parking Fee;
7. Birthday party & gift, team building activities