Mô tả công việc
• Ensure that all calls are handled promptly and efficiently by the operators at all time.
• Assist in answering of all incoming, house calls and as well as out-going calls
• Take orders in Room Service/in Room Dinning. Pay attention to orders, and know the menu thoroughly.
• Keep Service One Room is clean and tidy at all times.
• Ensure that all telephone lines & equipment are in good working condition
• Check the TV & music system
• Check with FD if there's any group arrives or return and ask for guest’s list then update PA18
• Assist FD prepares group arriving next day
• Check mail. Check and make sure all information delivered to the team.
• Handling wake up calls
Yêu cầu ứng viên
• Have good communication skill and pleasant personalities.
• Have good spoken and written English skill. A third language is preferable.
• Must be familiar with the facilities, operation hours and services in the hotel
• Must have good knowledge of all room types, layout, amenities, and room rates.
• Must be familiar with the local areas/places of interest, shopping, etc.
• Must have full knowledge of the hotel’s emergency policies and procedures.
Quyền lợi được hưởng
. Annual salary increment
Cách thức ứng tuyển
Công việc này đã hết hạn ứng tuyển!
THÔNG TIN TUYỂN DỤNG
VIỆC LÀM LIÊN QUAN
GIỚI THIỆU CÔNG TY
Trụ sở công ty: Số 1C- Ngô Quyền- Hoàn Kiếm- Hà NộiWebsite: http://www.panservices.vn/
Hotline: 0984 234 396 (Ms. Linh)
Tổng đài: (024) 7107 9799