Chọn tìm kiếm nâng cao

Student Services Executive

33 C-D-E Nguyễn Bỉnh Khiêm, Q1, TP.HCM
Hạn nộp hồ sơ: 31/05/2018

Hết hạn nộp đơn

Mô tả công việc

1 - STUDENT SERVICES:

o Make weekly call to update parents’ about students’ performance 

o Contact parents to inform cancellation/schedule change of classes 

o Follow up with teachers to understand students’ progress 

o Respond to/ Receive students’ request/concern: defer, refund, issue statement of study, attendance and complaints 

o Deal with students/parents’ requests/concerns. Produce deferment/refund report for finance department 

o Handle students/parents’ requests/concerns and student complaints 

o Collaborate with Sales, Academic, Admin and Marketing departments to organize student activities 

o Support students struggling in class and teachers with students’ behavioral or academic issues 

2 - RE-ENROLLMENT SALES:

o Communicate with parents to get confirmation of re-enrollment registration of existing students 

o Follow up with absent, delayed and deferred students 

o Follow up with parents to remind them to meet tuition payment deadline 

o Coordinate with other departments to prepare for the new quarter 

Yêu cầu ứng viên

You have...

• 1-2 years of working experience in Customer Services, Student Services/Counselling or business development

• Good verbal and written communication skills in Vietnamese and English 

• Basic computer skills and willing to learn new platforms 

• Willingness to travel to our various Learning Centers within Ho Chi Minh City and have flexible working hours

• Good problem-solving and organizing skills

• Proactive, self-starting, curious and positive attitude

• Detail-oriented and patient with a customer-focused mindset

• Flexible and adaptable with changes

• A collaborative team player


You’ll really stand out if you have…

• Passion about education and helping others

• Experience related to Education/Training field


Quyền lợi được hưởng

You get…
• Competitive Salary + Annual Bonus
• Health Insurance
• Flexible working hours
• Unlimited Vacation Policy
• To join an awesome, fun team: join yoga during lunch breaks, quarterly company dinner, annual retreats, guest speakers, and more .


HOW TO APPLY?

Recommend to apply directly via our Application Form: https://airtable.com/shrBKniyb3DJVlgWp
Our hiring team will contact you within 01 week if you're shortlisted!

Cách thức ứng tuyển

Công việc này đã hết hạn ứng tuyển!


THÔNG TIN TUYỂN DỤNG

Hình thức làm việc: Toàn thời gian
Số lượng cần tuyển: 2 người
Chức vụ: Nhân viên
Yêu cầu kinh nghiệm: 1 năm
Yêu cầu giới tính: Không yêu cầu
Địa điểm làm việc: Hồ Chí Minh

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Hotline CSKH: (024) 7107 9799

0862 69 19 29

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