Chọn tìm kiếm nâng cao

Vietnamese Trainer

Level 30 The Intermark Unit 30-01 The Integra Tower, 182, Jalan Tun Razak, 50400 Kuala Lumpur, Federal Territory of Kuala Lumpur
Hạn nộp hồ sơ: 31/01/2018

Hết hạn nộp đơn

Mô tả công việc

  • Your Main Task
  • Responsible for delivery of soft skills, product and system trainings company-wide.
  • Conduct assessment and ensure hired agents are ready to perform their daily tasks.
  • Responsible to analyse and maintain quality standards and measures quality of all interactions of the agents with the customer.
  • Assist all employees and trainees in their work performance
  • To provide feedback and coaching to support on daily/weekly/monthly basis

Yêu cầu ứng viên

  • What we need from you
  • Bachelor's Degree required
  • Minimum 2 years of working experience in training & development with quality assurance component in customer service environment with a proven track record of impacting customer experience and team’s performance
  • Minimum 2 years in IT/BPO/Call center environment
  • Native/Excellent communication ability both written and verbal in Vietnamese & English
  • Proven experience in designing and executing successful training programs and effective team management
  • Familiarity with traditional and modern training methods (mentoring, coaching, on the job, or in classroom training, e-learning, workshops, simulations and etc.)
  • Coaching and feedback skills
  • Work location: Kuala Lumpur, Malaysia

Quyền lợi được hưởng

  • Our Offer
  • Schedule: Full-Time
  • Attractive remuneration package
  • Great career progression and development for outstanding achievers
  • Covered connections to LRT station
  • Vibrant & energetic office culture

Cách thức ứng tuyển

Công việc này đã hết hạn ứng tuyển!


Hình thức làm việc: Toàn thời gian
Số lượng cần tuyển: 1 người
Chức vụ: Nhân viên
Yêu cầu kinh nghiệm: 2 năm
Yêu cầu giới tính: Không yêu cầu
Địa điểm làm việc: Nước Ngoài


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