Theo dõi để nhận Thông báo việc làm mới nhất từ Công ty TNHH Vietnam Concentrix Services
Tổng quan
Mô tả công việc
- Provide training for new hires to help them to be well-equipped with program knowledge & Soft-skills, preparing them for real life situations.
- Support in doing Quality Tasks during off-peak season, including auditing, joining weekly & monthly calibrations, conducting coaching sessions in order to maintain agents' quality.
- Identifying and resolving quality issues, addressing root causes in order to build an appropriate action plan in order to maintain SOPs.
- Prepared new hires for obtaining and maintaining employment by training coping strategies, goal setting, communication skills, time management and problem-solving skills to utilize in a professional setting.
- Trained and validated of trainees with respect to their performance against established training objectives and recommendation of additional skill requirements as needed
Yêu cầu ứng viên
- Having experience in Training or any relevant
- Background in Call Center (Customer Service) is a plus.
- Good English communication skills
Quyền lợi ứng viên
- Attractive fixed salary + monthly performance bonuses
- 13th-month salary + 100% salary during probation.
- 14 days of annual leave.
- Health Insurance, Social Insurance + Aon Health Care.
- Career development opportunities in a professional and dynamic environment.
- Opportunity to work with top industry experts and talented colleagues.
- Transparent, trustworthy, and inspiring workplace culture.
- Participation in engagement and well-being activities: Company events, Happy Day,...
Địa điểm và thời gian
Địa điểm làm việc
- Hồ Chí Minh: TechValley Building, Quang Trung Software Center, Trung My Tay Ward, Phường Trung Mỹ Tây (Quận 12 cũ)
Thời gian làm việc
- Thứ 2 - Thứ 7 ()
- Time: 5 days/week. Rotating shift. 9 hours/day (including 1.5 hours break)
• Mon - Fri: 7:30 PM to 7:30 AM
• Sat: 8:00 PM – 4:30 AM
• Sun: OFF (fixed)
1 random day-off in Week + 1 day off fixed on Sunday
Cách thức ứng tuyển
- Ứng viên nộp hồ sơ trực tuyến bằng cách bấm Ứng tuyển ngay dưới đây.
Hạn ứng tuyển: 05/08/2026
