Theo dõi để nhận Thông báo việc làm mới nhất từ Công ty TNHH Vietnam Concentrix Services
Nhân Viên Văn Phòng - Biết Tiếng Thái
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Mô tả công việc
Handle customer inquiries via phone calls, emails, live chat, and messaging channels.
Resolve customer issues by providing accurate information and ensuring a positive customer experience.
Escalate urgent or complex cases to the relevant team when necessary.
Stay updated on products, processes, and customer service guidelines to deliver effective support.
Ensure service delivery meets contractual KPIs and client expectations.
Clarify customer requirements and identify the root cause before providing resolution.
Listen attentively to customer needs and demonstrate empathy while building rapport.
Document all customer interactions accurately in the client's CRM/system.
Participate in initiatives to improve customer satisfaction and business performanc
Yêu cầu ứng viên
- Fluency both in Thai (Native) and English - B2 and above (speaking, listening, writing, and reading) - working 100% English
- Graduated from High school or equivalent academic level
- Work Location Flemington - 182 Le Dai Hanh Street, PhuTho Ward, District 11, Ho Chi Minh City
Quyền lợi ứng viên
- Average Gross Income: 22 - 23.200.000 vnd/month
- Base Salary: 21.500.000 vnd/month
- Meal allowance: 500.000 vnd/month
- Monthly KPI incentive: 900.000 – 1.200.000 vnd/month
- 100% salary in 2-month probation tim
- Join the insurance regimes according to the provisions of the Labor Law.
- Accident insurance 24/7.
- 14 days of leave/year.
- 13th Monthly Salary.
- Annual Health Checkup.
- Working in a dynamic, professional environment with many opportunities for advancement
Địa điểm và thời gian
Địa điểm làm việc
- Hồ Chí Minh: 182 Le Dai Hanh Street, Phường Phú Thọ (Quận 11 cũ)
Thời gian làm việc
- Thứ 2 - Thứ 6 (từ 09:00 đến 18:00)
- Days Off: Fixed off on Saturday & Sunday
Cách thức ứng tuyển
- Ứng viên nộp hồ sơ trực tuyến bằng cách bấm Ứng tuyển ngay dưới đây.
Hạn ứng tuyển: 03/09/2026
