Theo dõi để nhận Thông báo việc làm mới nhất từ CÔNG TY TNHH TRANSCOSMOS VIỆT NAM
Japanese Team Leader - Back Office Operations
Tổng quan
Mô tả công việc
- Lead and manage a team responsible for recruitment data processing services for Japanese clients.
- Communicate and coordinate with clients to receive and process operational information.
- Develop and maintain operational procedures, workflows, and quality standards.
- Monitor team performance, coach employees, and resolve operational issues.
- Plan workforce allocation and ensure KPIs and service quality targets are achieved.
- Collaborate with internal departments to ensure sufficient staffing and operational efficiency.
- Prepare reports, analyze performance, and propose improvement initiatives.
- Perform other tasks assigned by management.
Yêu cầu ứng viên
- College degree or above.
- Japanese proficiency equivalent to JLPT N2 or higher.
- Strong communication skills in Japanese (speaking, listening, reading, and writing).
- Proficient in Microsoft Office and reporting tools.
- Experience in team leadership, operations, customer service, BPO, back-office functions, or related fields.
- Knowledge of HR, accounting, or business operations is an advantage.
- Experience working or living in Japan is highly preferred.
Quyền lợi ứng viên
- Competitive salary: 30M VND/month.
- Performance bonus twice a year.
- 13th-month salary.
- Promotion review twice a year.
- Annual salary review.
- Comprehensive social insurance according to Vietnam labor law.
- Annual health check-up.
- 12 annual leave days.
- Professional Japanese working environment.
- Clear career development path.
- Team building activities, company trips, and employee engagement programs.
Địa điểm và thời gian
Địa điểm làm việc
- Hà Nội: tòa nhà VTC Online, số 18 Tam Trinh, Phường Tương Mai (quận Hai Bà Trưng, quận Hoàng Mai cũ)
Thời gian làm việc
- Thứ 2 - Thứ 6 (từ 08:00 đến 17:00)
Cách thức ứng tuyển
- Ứng viên nộp hồ sơ trực tuyến bằng cách bấm Ứng tuyển ngay dưới đây.
Hạn ứng tuyển: 16/07/2026
