Business Innovation Analytics Supervisor

I. Job Summary:
Be responsible for analyses on portfolio performance management, visualizing business trends and suggesting strategic actions; be a coordinator for new set-up in system relating to business strategic topics; be responsible for data modeling to forecast existing customers for up/cross-selling purpose.

II. Key Roles & Responsibilities
1. Analyze on portfolio performance:
• Understand business processes, systems and business challenges to study data readiness of portfolio performance, then build data mart and develop reports, analyses in regard of performance trends.
• Visualize results of data analyses; based on that, recommend strategic actions towards business opportunities or overcoming challenges or enhancements.
• Automate the periodical analyses; and perform ad-hoc analyses and market research in a timely manner to support key strategic projects.

2. Efficient communication on reporting and system set-up:
• Regularly communicate with respective cross-functions involved in the loan initiation and maintenance to understand business insights then producing the outputs through the analytics pack.
• Provide comprehensive guideline and explanation when necessary to business users on relevant MIS reports and analyses.

3. Data modeling to predict behaviors of existing customers:
• Develop new data model by provided tools of company; focused topics on the existing customers to increase up/cross-sell volume or other purposes defined upon department’s assignment.
• Frequently validate those model and upgrade when necessary.