Nhân Viên Lễ Tân Và Dịch Vụ Văn Phòng

1. Reception (40%):

• Welcome and guide Customers and Partners to the Company's transaction office.
• Handle phone calls from Customers and Partners:

+ Receive phone calls according to regulations and procedures on answering the phone.

+ Grasp the caller's requirements and be flexible in handling situations. If outside the allowed range, report to Management.

2. Office Services (55%):

• Manage Office Services at branches nationwide.
• Receive feedback on service requests such as security, cleaning, photocopiers, and computer rentals.
• Receive and handle damage to office facilities and equipment.
• Make and monitor monthly/quarterly related payments for the following:

+ Office rental costs and office amenities: cleaning, security, parking, fresh flowers, ornamental plants...

+ Make payment requests on the system and monitor and handle all payment-related issues.

• Monitor and control the registration of assets entering and leaving the office (in conjunction with security), registering parking cards for branches in Ho Chi Minh City. Compile monthly stationery needs for all offices nationwide.

3. Other tasks as requested (5%):

• Specific tasks vary from time to time and as assigned by the direct Management Level.
• Proactively carry out periodic office control inspections.
• Actively monitor the quality of goods and service quality of security, cleaning, machine rental, fresh flower, ornamental plants...