Administration Officer (Dept Teaching & Learning)

General Administrative Tasks (30%)

- Arrange meetings, include agendas and minutes, and maintain Google Calendars.

- Compile and organize departmental weekly, monthly, quarterly, and annual reports.

- Coordinate payments for various events, projects, materials, and resources for both internal and external suppliers.

- Create, procure, and/or arrange delivery of certificates, letters, and awards, such as ILAYL, OLAYL, TEFL, SAT, and various recognitions.

- Support and coordinate internal communication, such as the DTL newsletter.

DTL Resources & Documentation (20%)

- Create, update, and maintain internal websites, such as ILAWiki, ILA Product Page, OLA Intranet, DTL Portal, and others.

- Organize, maintain, and support with updating DTL-specific documents for Document Control.

- Organize, maintain, and support with updating DTL internal documents and files.

- Order and maintain stationary & resources for DTL Senior Management and Teacher Trainers.

Supplier Coordination (10%)

- Work with publishers and suppliers to request resources, such as product codes.

- Request course books and other materials, as needed.

Direct Product Support (20%)

- Support DTL HelpDesk tickets related to administrative tasks

- Coordinate SAT TA & Teacher applications

- Create, manage, and deliver SAT certificates and awards

- Competitor research through investigation and reporting

- Support TLMs/STs and Centre staff with general product questions about resources and information

New Projects and Initiatives (20%)

- Support documentation and coordination new project initiatives

- Manage pay and budget for projects and content developers

- Support administrative work with projects, including sorting, organizing, and detailing processes.