Theo dõi để nhận Thông báo việc làm mới nhất từ Công ty TNHH Vietnam Concentrix Services
Customer Service ( Chat ) - Healthcare - Gross Income 10-12M - 5 Days/Week
100% tin đăng tải trên TopCV được cung cấp chủ động bởi Nhà tuyển dụng.
Tổng quan
Mô tả công việc
- Handle customer inquiries via calls, email, chat, and messaging channels.
- Resolve customer issues, provide accurate information, and ensure a positive service experience.
- Escalate urgent or complex cases to the relevant teams when necessary.
- Stay updated on products, processes, and customer service guidelines to deliver effective support
Yêu cầu ứng viên
Graduated from High school or equivalent academic level
Fluency in English - B2 and above (speaking, listening, writing, and reading) - working 100% English
Actual Working Shift: 9-hour shift (7.5 working hours + 1-hour meal break + 30-minute utility breaks)
Example: 7:30 PM – 4:30 AM
Shift assignment is determined by the Team Leader/Line Manager
5 working days/week (40 hours/week)
Days Off: Fixed off on Sunday and 01 additional rotating day off per week
Project Operating Hours:
- Mon–Fri: 7:30 PM – 7:30 AM
- Sat: 8:00 PM – 5:00 AM
Quyền lợi ứng viên
Gross Income :10,000,000 – 12,000,000 VND/month
Base Salary: 8,000,000 VND/month
Meal Allowance: 500,000 VND/month
Night Shift Allowance: Up to 2,400,000 VND/month (30% of base salary for eligible night-shift hours)
Monthly KPI Incentive: Up to 1,200,000 VND/month
Actual income may vary depending on working days, KPI achievement, and applicable allowances
100% salary in 2-month probation time
Join the insurance regimes according to the provisions of the Labor Law.
Accident insurance 24/7.
14 days of leave/year.
13th Monthly Salary.
Annual Health Checkup.
Working in a dynamic, professional environment with many opportunities for advancement
Địa điểm và thời gian
Địa điểm làm việc
- Hồ Chí Minh: Tòa nhà QTSC 9, công viên phần mềm Quang Trung, Phường Trung Mỹ Tây (Phường Trung Mỹ Tây thuộc Quận 12 cũ)
Thời gian làm việc
- Project Operating Hours:
Mon–Fri: 7:30 PM – 7:30 AM
Sat: 8:00 PM – 5:00 AM
Cách thức ứng tuyển
- Ứng viên nộp hồ sơ trực tuyến bằng cách bấm Ứng tuyển ngay dưới đây.
Hạn ứng tuyển: 28/11/2026
Thông tin chung
